Edgewater Federal Solutions is seeking an Executive Office Support Technician to support a major national laboratory.
The successful candidate shall deliver elevated global support and technical VIP or executive service, including identified VIPs or executives and their executive staff. The candidate shall either respond to executive-computing needs to resolve issues or escalate them to the appropriate specialized team as required. Executive Office Support provides Computing and technical support to executives and their executive staff. The candidate shall either respond to executive-computing needs to resolve issues or escalate them to the appropriate specialized team as required. The Executive Office (EO) Support Team will provide top quality IT support services to the offices of the Vice Presidents and above along with their support staff, enabling them to provide exceptional service in the national interest. The EO team will respond to and resolve the executive office’s IT service requests, develop standard processes and configuration of the various devices, and ensure all tailored configurations for each leader is secure and recoverable with minimal impact on the ability of the executive leader to perform work. As the EO team develops quality standards, processes, and procedures, they will be shared with the rest of CSS desktop support staff which ultimately should lead to quality desktop support.
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About Us:
Edgewater Federal Solutions is a privately held government contracting firm located in Frederick, MD. The company was founded in 2002 with the vision of being highly recognized and admired for supporting customer missions through employee empowerment, exceptional services and timely delivery. Edgewater Federal Solutions is ISO 9001, 20000-1, 270001 certified, appraised at CMMI Level 3 Maturity for Development and Services, and has been named in the Top Workplaces in the Greater Washington Area Small Companies for 2018 through 2025.
It has been and continues to be the policy of Edgewater Federal Solutions to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, veteran status, and/or other statuses protected by applicable law. #LI-VA1
Edgewater Federal Solutions was founded in 2002 with the mission of being the best IT consulting company possible for our government clients, our contracting partners and our employees. We give you the opportunity to achieve contracting compliance without sacrificing quality.
Our business has grown steadily, supporting several federal organizations across the U.S. Our success is based on deep institutional knowledge of such entities as the Department of Energy and our unparalleled team of experts in every aspect of the IT life cycle, from program/project management to system/network operations to cyber security. It is this team that inspired the Edgewater slogan, “Our People ... Your Edge.”
The majority of our employees currently have or have previously held a top secret clearance, and many have advanced degrees and certifications in their specialties. Whether a CIO needs to implement a major system integration or a cabinet-level agency wants policy support and governance, Edgewater brings in the optimal combination of talent and knowledge for maximum efficiency and effectiveness.
How do we attract such highly qualified people to our team? By offering compensation that matches or exceeds others in the industry. This, along with Edgewater's stability and extensive experience within government, fosters a sense of confidence, commitment and loyalty in our employees. Our corporate culture breeds success, which in turn engenders your success.
