Job Description

Are you ready to get ahead in your career?

• We want to empower you to turn your ambitions into achievements.
• We thrive in inclusiveness, diversity and embrace close collaborations for you to create impact for yourself and others.
• Together, we aim to bring the best of technology to help people, businesses and the nation to be ahead in a changing world.
• To realise our vision to become Malaysia’s leading converged solutions company, we are looking for a new talent to innovate and grow with us in a culture that values commitment, performance and possibilities.

Why does this job exist and why is it critical?​

What are you accountable for?

Retail 3.0 elements:

• Lead the team to deliver well-differentiated customer experience in a Maxis Store primarily by showcasing digital lifestyle solutions through in-store demonstrations and being a solutions advisor to the customers

• Build a new retail environment enabled with Experiential journey demonstrating relevant solutions to create excitement for customers at every engagement opportunity leveraging both 'digital' and 'physical' capabilities and customer insights

• Lead the execution of sales strategic plans with the aim to achieve sales targets (58%)

• Monitor sales performance dashboard and work on the sales gaps

• Smart scheduling crew for Telesales during low traffic (hourly)

• Plan Demo and Play activities and slots in-store

• Plan digital outreach via Social Media

• Plan and execute product roadshow

What do you need to have for this role?

• Personal traits: Positive, Passionate, Collaborative, Creative, a self-starter, ability to perform under pressure in a challenging environment and a team player.

• The required leadership traits include strategic thinking, strong business acumen and ability to influence the team

• Professional Certificate / Diploma / Degree or its equivalent

• Relevant work experience of minimum 4 years in telecommunications or retail industries preferred. Experience in showcasing and conducting product demonstrations preferred.

• No fraud cases/blacklist history

What’s next?

• Once you’ve applied online, our team will carefully review your application. Due to a high volume of applications, we appreciate your patience to allow for a fair and timely review process.
• Should you be shortlisted for the role, we will send you an invitation via email for a digital interview. You can also check on your application status by logging into your candidate account.

Maxis values diverse voices & people. We hire and reward our employees based on capability & performance — regardless of ethnicity, gender, age, education, religion, nationality or physical ability.