
Position
Executive – DEPS Control
Department
Express Business, Operations
Location
Mumbai
Band
2
Reports to
Manager - Network - DEPS Control - Express Logistics
Key responsibilities
DEPS recording and control on daily basis to ensure NIL cases.
Monitor location/ Zone specific and customer specific DEPS. Identify GAP and share RCA.
Work closely with Operations, to ensure time to time closure and recovery of the DEPS Cases.
Coordinate with insurance company to ensure claim settle on time.
Issuance of COF to customer.
Credit Note working and closure
Track and drive for continuous improvement across all defined Goals/KPI/metrics.
Periodic and on time publication of DEPS performance data.
Deep dive into key areas to identify areas of improvement
Build a culture of ownership and empowerment within Team
QUALIFICATIONS & COMPETENCIES
Any graduate with 5+ years of experience in operations and process excellence.
Comprehensive and possessing analytical Skills
Exposure to operations planning.
Tech savvy, Problem solving, data-driven decision-making through the stakeholders
Team Building and Employee Engagement Capability.
Adaptability towards change management.
Stakeholder Management

Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally.
With a dedicated, diverse and professional team of more than 119,000 employees from 164 nationalities, spanning 83 countries on six continents and 560+ business units, DP World is pushing trade further and faster towards a seamless supply chain that’s fit for the future.
We’re rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.
What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we’re at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimising disruptions from the factory floor to the customer’s door.
WE MAKE TRADE FLOW
TO CHANGE WHAT'S POSSIBLE FOR EVERYONE