Job Description

Compensation Type

Yearly

Highgate Hotels

Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. www.highgate.com

Location

First opened in 1904, The Bellevue-Stratford quickly established itself as one of the most celebrated hotels in the nation—designed in the French Renaissance style and renowned as a vibrant gathering place for presidents, royalty, and cultural icons. After decades of prominence, the historic property was listed on the National Register of Historic Places in 1977 and underwent an extensive restoration beginning in 2021. Reopened in 2024, The Bellevue now stands as a reimagined, multifaceted destination that honors its legacy while welcoming a new generation of travelers, reaffirming its place as The Grand Dame of Broad Street. Its revival has already earned significant industry recognition, including the 2025 AHEAD Americas Awards for Hotel of the Year and Best Guest Rooms, a #6 ranking in Condé Nast Traveler’s 2025 Readers’ Choice Awards for the Mid-Atlantic, and Gold Key Awards for Best Midscale Lobby and Best Midscale Hotel

The Executive Meeting Manager is responsible for coordinating and supervising assigned group business after it is booked by the sales department, and through completion of the event or function, while maintaining profitable operations and high-quality products and service levels. The employee is expected to market ideas to promote business; Reduce employee turnover; Maintain revenue and payroll budgets; and meet budgeted productivity while keeping quality consistently high. The Executive Meeting Manager is also responsible for acting as a liaison between client and operating departments to ensure a successful meeting and to generate repeat business.

Responsibilities

Fundamental Requirements:

• Follow up on all Group and Social {Wedding} turnovers with 24 hours via telephone and within 3 days with written correspondence

• Respond to requests – either by email or telephone from Meeting Planners immediately.

• Use the Partnership Agreement to meet client needs.

• Have a comprehensive knowledge of all operational departments within the hotel; guest services, reservations, housekeeping, audio visual, accounting, restaurants, bars, and engineering.

• Effectively communicate and interact with outside planners and vendors for event setup.

• Maintain pricing integrity and propose upgraded guestroom and Suite accommodations whenever possible

• Create, review and revise rooming lists and VIP lists.

• Create detailed Resumes for all Groups and Social Events on a Weekly basis.

• Manage existing accounts and follow up with client for re-solicitation and to capture future business.

• Effectively communicate with hotel partners on any Food and Beverage client requests.

• Manage the Event Diary in Hyatt Envision Sales and adjust space in order to ensure maximum potential revenue.

• Be visible on the floor and assist staff as needed during group business dates of stay and on social blocks date of arrival

• Be involved in and/or conduct departmental and hotel training (One-to-One Training, etc.)

• Plan and execute holiday and special events in conjunction with the Director of Human Resources

• Utilize feedback from Meeting Planner evaluations to improve service and quality.

• Participate in required M.O.D. program as scheduled.

• Position would be responsible for fully executing all room blocks for both group and social business from contract signing through post event billing

• Assist Pergola in booking one-off social events in the restaurant’s private dining room

Qualifications

• Education & Experience:

  • At least 2 years of progressive experience in a hotel or a related field; or a 4year college degree, or a 2-year College degree and 1 or more years of related experience.
  • Must be proficient in MS Windows, Excel – MS PowerPoint in addition to other Company approved spreadsheets and word processing.

  Physical requirements:

  • Flexible and long hours sometimes required including weekends.
  • Medium work exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.