Job Description

Watch our recruitment video: https://www.linkedin.com/feed/update/urn:li:activity:7386546891238404096/

Work with Impact. Be Connected. Live the Pilbara Experience. Learn, Lead, and Thrive.

About Us

Pilbara Community Legal Service (PCLS) is a values-driven, not-for-profit
organisation delivering legal and community services across the Pilbara. We are
committed to an inclusive society where everyone has access to justice and
social support. Our offices are based in Karratha, Roebourne, South Hedland, and
Newman. We offer a range of services, including:

• Legal Services
• Financial Counselling
• Tenant Advice and Education Service
• Housing Support
• Domestic Violence Advocacy & Support
• Redress Support
• Settlement, Engagement and Transition Services (SETS)

About the Opportunity

We are seeking a strategic and hands-on Executive Manager, Corporate
Services based in South Hedland or Karratha to lead our corporate functions and
ensure the organisation operates efficiently, sustainably, and in alignment
with our mission.

As a key member of the Executive Team, you will provide leadership across
corporate services including administration, client service systems, finance
and governance coordination, people and culture support, IT, fleet, facilities,
and organisational operations.

You will lead a multidisciplinary team and ensure high-quality internal
systems that support frontline service delivery across a geographically
dispersed region.

Benefits

• Competitive Salary (commensurate with skills and experience)
• Join our wellbeing squad
• Annual flight allowance
• Annual leave (5 weeks) with 17.5% annual leave loading
• Additional 0.5% superannuation
• Location allowance
• Regular supervision and professional development and training opportunities
• Access to not-for-profit salary packaging
• Air conditioning and dependent allowance (if eligible)
• Salary Packaging available (tax incentives)
• Gifted leave over Christmas and new year.

Key Responsibilities

• Lead and manage the administrative and corporate services team, including:
• Finance & Governance Coordinator
• People & Culture Coordinator
• Client Engagement Officer
• Corporate Services Officers (x2)
• Oversee client engagement systems including referrals, intake, and enquiry management to ensure accessible and responsive services
• Provide oversight of finance and governance functions including budgeting, reporting, and compliance processes
• Lead organisational administration including mailbox management, travel coordination, fleet
  management, and meeting governance
• Oversee IT systems, data integrity, document control, and continuous system improvement
• Ensure effective facilities, procurement, and WHS practices across all locations
• Contribute to strategic planning and organisational leadership as part of the Executive Team

About You

You are an experienced and collaborative leader who brings both strategic thinking and
operational capability. You are comfortable working across multiple functions
and thrive in a dynamic, purpose-driven environment.

You will bring:

• Proven experience in corporate services, operations, or business management at a senior level
• Strong leadership skills with the ability to manage and develop multidisciplinary teams
• Sound financial literacy, with experience supporting budgeting, reporting, and resource management (a background and/or qualification in finance is highly desirable)
• Experience overseeing administration, systems, and organisational operations
• Excellent communication and stakeholder engagement skills
• Strong organisational and problem-solving capability
• Cultural competency and a commitment to working with diverse communities

Why Join Us?

• Be part of a purpose-driven organisation making a real difference in the Pilbara
• Work at an executive level with influence across the organisation
• Lead meaningful improvements in systems, culture, and service delivery
• Supportive and values-driven workplace
• Housing allowance or subsidised housing may be available, subject to location and availability

Additional Requirements

This role requires:

• A current WA Driver’s Licence
• National Police Clearance and Working with Children Check
• Capacity to travel across the Pilbara, including overnight stays

How to Apply

Please submit your resume and a cover letter addressing your suitability for the role.

For a confidential discussion, contact peopleandculture@pcls.net.au

PCLS is an equal opportunity employer. We encourage applications from Aboriginal and Torres Strait Islander people and people from diverse backgrounds.