Job Description

COMPANY

Explore an exciting new career path with Marriott International at The Westin & Four Points by Sheraton Brisbane. Explore endless possibilities with the #1 leader in hospitality worldwide, Marriott International. Unmatched opportunities await you! The next step in your career could lead to the greatest adventure.

We are excited to announce an opportunity for an Executive Lounge Attendant to join our dedicated team at The Westin and Four Points by Sheraton Brisbane

Be where you can do your best work, begin your purpose, belong to an amazing global ​team and become the best version of you.

As an Executive Lounge Attendant, you will offer elevated service to elite guests in the Westin Club Providing memorable experiences and genuine connections with Marriott Bonvoy members, VIP’s, high rate and regular guests alike. This role is perfect for someone who thrives in a fast-paced environment, values exceptional guest service, and is eager to develop professionally within Marriott’s world-renowned hospitality standards!

Key Responsibilities:

• Provide warm, friendly and professional service to VIP guests and elites, ensuring a welcoming atmosphere.
• Strong team work to lead your section during busy period and supports team efforts ensuring smooth operations
• Anticipate and address guest needs, offering personalized recommendations and maintain a focus on guests satisfaction
• Assist with table setup, order taking and ensuring time delivery of orders
• Uphold brand values and ensure consistent delivery of high-quality service

About You:

• The confidence to promote ideas and make sound decisions under pressure
• Ability to work both in a team and independently without supervision
• Computer literacy preferred
• Excellent verbal communication skills
• Outgoing, enthusiastic, and approachable, with the ability to create a welcoming and vibrant atmosphere
• Must hold a Responsible Service of Alcohol (Queensland)
• Be available to work over a 7-day rotating roster which will include working evenings, early starts, public holidays, and weekends

Benefits

• Uniform
• Discounts on hotel rooms including all properties within the Marriott International group, for you and your family & friends
• The best hotel training opportunities produced independently by the Westin Brisbane and internationally recognised training programs by Marriott International
• Discounts on food & beverage across all our hotels
• Recognition programs to keep you motivated
• Wellbeing & mindfulness programs to ensure you stay healthy
• Employee Assistance Program
• ‘Great places to work’ certified

We are an Equal Opportunity employer and recognize that true diversity includes gender, age, race, disability status, sexual orientation, religion, neurodiversity, education levels, and many more aspects of your identity

Marriott is committed to providing a recruitment process that is fair, equitable and accessible for all. If you have disability, illness or injury, we know that it may be helpful for us to adjust our process to make it equitable for your individual situation. If you would like to reach out to someone to discuss adjustments and our recruitment process, please email us at sarah.black1@westin.com