Accor

Executive Lounge Agent

Accor  •  Republic of the Philippines (Onsite)  •  11 hours ago
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Job Description

From the heart of Clark Freeport Zone, the bustling centre of economic and tourism development in Central Luzon, rises Swissôtel Clark, a beacon of Swiss vitality and sustainability. With no fewer than 22 storeys, it’s the tallest building of its kind in the area. Part of the Hann Casino Resort complex, our hotel provides easy access to all the dining, shopping and entertainment opportunities of Clark, Pampanga, while also acting as a haven of tranquility in the middle of it all.

The Executive Lounge Agent is responsible for delivering refined, personalized, and intuitive

service experience to Executive Floor and VIP guests. The role supports the smooth daily operation

of the Executive Club Lounge by combining Front Office, Food & Beverage, and guest relations

functions, in line with Accor values, as well as ALL Accor loyalty recognition

Qualifications

Knowledge and Experience

  • • College diploma or equivalent qualification.
  • • Additional certification(s) in Tourism Management an advantage.
  • • Minimum 1–2 years of similar Front Office experience.
  • • Strong English communication skills; additional languages an advantage.
  • • Working knowledge of MS Office applications and basic Opera PMS proficiency.
  • • High level of professionalism and guest‑facing confidence.

Additional Information

What’s in it for you

  • Be part of Accor, a global hospitality leader, with access to world-class learning, development, and career mobility across brands and regions.

  • Work in a premium hotel setting with a strong focus on innovation, culinary excellence, and elevated guest experiences.

  • Enjoy competitive benefits, recognition programs, and opportunities to grow your leadership capability.

  • Contribute to Corporate Social Responsibility initiatives, including sustainability, community engagement, and responsible hospitality practices.

Accor

About Accor

We are Accor

We are more than 290,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our fully integrated ecosystem of leading brands, personalized services & expert solutions, we break new ground to reimagine hospitality and inspire new ways to experience the world.

We are dedicated to suit all desires and needs, and reinvent the guest experience every day with our 45 hotel brands across all segments- 5,600 properties around the world from luxury five-star palaces to smart economy hotels, exquisite residences to full-service resorts.

Because we take care of millions of guests and each of our hotels is a world in itself, where every action counts. We strive to make positive impact both locally and globally, to ensure hospitality benefits not only the few, but all.

Industry
Travel & Hospitality
Company Size
10,000+ employees
Headquarters
Issy-les-Moulineaux, FR
Year Founded
Unknown
Website
accor.com
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