Job Description

Canaves Collection, a leading hospitality company listed among the best hotels in the world, is seeking a highly motivated and experienced Executive Housekeeping Manager to join our team. As the Executive Housekeeping Manager, you will play a crucial role in maintaining cleanliness and ensuring exceptional guest experiences.

Our properties are proud members of the Small Luxury Hotels of the World and are renowned for their outstanding service and breathtaking views, located in the picturesque village of Oia, in the northern part of Santorini Island

In addition to managing and leading a dedicated team of housekeeping professionals, you will oversee the implementation of the highest standards of cleanliness throughout the hotels. You will be responsible for ensuring that guest rooms, public areas, and all other spaces are well-maintained and immaculate. Collaborating closely with other departments, you will ensure seamless communication and coordination to deliver exceptional guest experiences.

We are seeking a candidate who is passionate about hospitality, possesses excellent leadership and organizational skills, and has a keen eye for detail. This is an exciting opportunity to join a highly regarded company and contribute to the success of our luxury resorts in Santorini.

Responsibilities

• Manage and lead the housekeeping team, providing coaching and guidance to ensure a high level of professionalism and work performance
• Develop and implement housekeeping procedures and practices to maintain cleanliness and hygiene standards, while also ensuring the efficient use of resources
• Oversee the daily operations of housekeeping, including the inspection of guest rooms, public areas, and back-of-house spaces to ensure cleanliness and compliance with company standards
• Coordinate closely with other departments, such as Front Office and Maintenance, to ensure smooth operations and excellent guest experiences
• Evaluate and address guest feedback related to housekeeping services promptly and effectively
• Collaborate with the procurement team to ensure an adequate supply of cleaning materials and amenities
• Conduct regular performance evaluations for housekeeping staff and provide ongoing training and development opportunities

Requirements

• At least 2 years of experience in a similar role within the hospitality industry
• A degree in Tourism or Hospitality is required
• Strong leadership and interpersonal skills
• A deep understanding of housekeeping operations and best practices
• Exceptional attention to detail and a high level of cleanliness standards
• Excellent organizational and time management skills
• Strong problem-solving abilities, with a proactive and solution-oriented approach
• Ability to work effectively under pressure and manage multiple priorities
• Excellent command in English is required

Benefits

• Competitive Remuneration Package
• Accommodation on privately owned staff houses with WIFI, Laundry
• One Meal daily in staff restaurant plus 1 Snack during shift
• Enjoy free access to our state-of-the-art Staff Gym, fully equipped to support your fitness journey!
• Transportation services provided to and from staff residences and workplaces.
• Continuous professional development
• Ongoing training opportunities to enhance both soft and hard skills!
• Encouraging leadership and a friendly workplace atmosphere
• A working environment where you feel valued and appreciated
• Employee Recognition Programs
• Company team events and volunteering actions
• Uniform
• Discounts and Family Rates in group properties in Santorini