Job Description
What you will be doing:
- Schedule, evaluate and direct all housekeeping associates, including room attendants, houseaides, floor supervisors and laundry associates.
- Coach and counsel associates, providing disciplinary action when and if necessary.
- Help coordinate all daily activities and plan for sufficient staffing to clean guest rooms and public areas.
- Review the Manager on Duty log and follow up where needed.
- Efficiently inspect guest rooms and public areas daily to ensure the quality assurance program is being followed.
- Ensure sufficient inventory of supplies and cleaning materials is maintained.
- Responsible for supervising the daily operation of both housekeeping and in-house laundry.
- Responsible for interviewing, hiring and training of new housekeeping team members.
- Follow up to ensure routine projects are completed, such as carpet shampooing, wall washing, mattress rotations, etc.
- Provide associates with the tools they need to perform their jobs.
- Participate in and lead, when appropriate, department meetings, weekly staff meetings, rooms team meetings, monthly housekeeping inventory of supplies, safety committee meetings and property MOD program.
- Promptly report all maintenance problems encountered and follow up on the repairs.
- Ensure the key issuance procedure is being followed to safeguard hotel and guest security.
- Take responsibility for the hotel Lost and Found department.
- Accurately produce and approve budget for the Housekeeping Department and weekly payroll forecasts, in conjunction with the General Manager.
- Perform other duties as assigned.
Due to the high volume of applications, we are not able to respond to individual requests for updates
Qualifications
What we are looking for:
- High work ethic and self-initiative
- May be required to work varying schedules to include nights, weekends, and holidays
- Someone who enjoys working as and being part of a team that provides great experiences for our Guests!
Physical Requirements:
- Stand and walk for varying lengths of time, often long periods of time
- Bend, stoop, squat and stretch to fulfill cleaning requirements
- Visually inspect rooms for cleanliness and immediately report guest belongings that have been left behind
- Lift approximately thirty-five (35) pounds of equipment or supplies, using safe lifting techniques
- Twist, bend, reach and stoop to push heavy carts, approximately one hundred (100) pounds
- Good communication skills, both written and verbal, using written communication skills to mark completed rooms on daily paperwork
- Grasping, writing, standing, sitting, walking, repetitive motions, pulling, pushing, listening and hearing ability and visual ability
Location Description
8000 Merriman Rd, Romulus, Michigan 48174
Designed with your needs in mind, Sheraton Detroit Metro Airport provides a perfect blend of modern comfort and convenience. Ease into your travels with our free shuttle service to and from Detroit Metropolitan Wayne County Airport. Rediscover Detroit with our easy access to attractions such as The Henry Ford Museum and Ford Field. Afterwards, find sanctuary in our soothing hotel rooms and suites. Seek entertainment on our flat-screen TVs, and complete last-minute business tasks at our sleek workstations. When hunger arises, delight in the convenience of our in-room dining, and indulge in American cuisine at one of our two on-site restaurants. If you're looking to stay active on the road, work up a sweat at our 24-hour fitness center and swim laps in our indoor heated pool. Hosting a special occasion? When it comes to your event needs, our ballroom venue creates the perfect backdrop for wedding receptions and business meetings.
Location
Detroit Airport Sheraton-DAS
