Job Description
Your company, your values, your career!
Coast Hotels is a dynamic and growing brand. Our culture is rooted in our values, leadership accountability, and the growth and development of our Ambassadors.
Executive Housekeeper
Coast Seattle Downtown Hotel by APA
Your company, your values, your career!
Coast Hotels is a dynamic and growing brand. Our culture is rooted in our values, leadership accountability, and the growth and development of our Ambassadors.
We are looking for an Executive Housekeeper who takes pride in creating clean, welcoming spaces and leading high-performing teams. This is an opportunity to shape the guest experience through operational excellence, strong leadership, and a commitment to service standards.
If you are passionate about hospitality, enjoy leading teams, and thrive in a fast-paced environment, we’d love to hear from you.
What You’ll Do
As Executive Housekeeper, you will lead the Housekeeping team and ensure Coast Hotels’ cleanliness and service standards are consistently delivered across all guest rooms and public spaces.
Housekeeping Operations & Standards
• Lead the overall execution of housekeeping operations, ensuring all guest rooms and public areas meet Coast Hotels’ cleanliness standards
• Develop and implement departmental plans with clear, measurable objectives
• Conduct regular inspections and ensure quality standards are consistently maintained
• Monitor inventory levels and coordinate with teams to maintain adequate supplies
• Identify and report maintenance concerns to ensure a safe and well-maintained environment
Leadership & Team Development
• Lead, coach, and support the Housekeeping team, including supervisors and room attendants
• Delegate daily workflow, set clear expectations, and monitor team performance
• Foster a positive, inclusive, and accountable work environment
• Provide recognition, coaching, and ongoing development to team members
• Respond to internal and external inquiries related to housekeeping operations
Operations Planning & Collaboration
• Forecast staffing and operational needs based on business levels
• Collaborate with leaders across departments to support overall hotel operations
• Identify operational gaps and implement solutions to improve efficiency and service delivery
• Support budgeting and cost control initiatives within the department
Guest Experience & Service Excellence
• Resolve guest concerns promptly and professionally, ensuring a service-first approach
• Identify and remove barriers to exceptional guest service
• Support a culture of accountability and service excellence across the hotel
Additional Responsibilities
• Support day-to-day housekeeping operations as needed
• Perform other duties as assigned
What You Bring
• 3+ years of housekeeping experience, including leadership experience
• Strong knowledge of hotel housekeeping operations, standards, and best practices
• Proven ability to lead, motivate, and develop teams
• Excellent communication and customer service skills
• Strong problem-solving and conflict resolution abilities
• Experience with forecasting, scheduling, and budgeting
• Industry certifications (e.g., emerit Housekeeping Room Attendant or Tourism Supervisor) are an asset
• Secondary school diploma or equivalent
• Flexible availability, including evenings, weekends, and holidays
Why Join Coast Hotels?
At Coast Hotels, our Ambassadors are at the heart of everything we do. We are committed to creating an inclusive, supportive workplace where you can grow your career and make a meaningful impact.
• Collaborative and people-first culture
• Opportunities for growth and development
• A dynamic environment where your leadership matters
• The opportunity to directly shape the guest experience
If you’re ready to lead a team that delivers exceptional cleanliness, service, and guest satisfaction—apply today and grow your career with Coast Hotels.
Coast Hotels offers a variety of benefits, including competitive wages & benefits, employee discounts, training & development, career advancement opportunities & more!
Coast Hotels is an Equal Opportunity Employer
Coast Hotels would like to thank all interested applicants
Only those selected for an interview will be contacted
NO PLACE LIKE COAST !
