Job Description

Jenolan Caves Reserves Trust is seeking an Executive Housekeeper, who is keen to connect visitors and guests to an incredible natural setting.

• Temporary full-time role upto 12 months
• Located at Jenolan Caves, 3 hours from Sydney and 25 minutes from Oberon
• Package includes base Salary $73,484.00 + Loading of 16.80%, plus employer's contribution to superannuation
• Great opportunity to work at a world heritage site at an idyllic location and play a pivotal role in the creation of life changing visitor experiences

About the role

As the Executive Housekeeper, you will be accountable for leading and coordinating all housekeeping and accommodation operations across guest rooms, public areas and staff accommodation. You will manage resources, systems, processes and team performance to ensure the delivery of exceptional guest experiences and consistently high presentation standards throughout the Jenolan Visitor Use and Services Zone. This role plays a critical part in maintaining accommodation quality, operational efficiency and a positive team culture whilst supporting the broader Hotel & Hospitality leadership team.

About you

To be successful in this role you will have:

• Demonstrated ability to supervise housekeeping staff and assign daily tasks.
• Experience in managing & handling guest or resident requests related to housekeeping services.
• Demonstrated ability to train, mentor, and support housekeeping team members.
• Experience in health, safety, and hygiene regulations.

Accommodation & Working Arrangement

Due to the unique operational environment at Jenolan Caves and the Executive Housekeeper plays a critical role in overseeing accommodation operations across guest rooms, public areas and staff accommodation, requiring a strong onsite leadership presence to support the day-to-day operation.

Given the remote location and evolving operational environment, this position is well suited to candidates seeking a FIFO-style hospitality leadership opportunity, with onsite accommodation arrangements available if required.

This roster arrangement supports operational flexibility, team leadership and service consistency while promoting a balanced working environment.

About us

The Jenolan Caves Reserve Trust’s mission is to connect its visitors with the unique natural & cultural heritage of Jenolan caves, and through that connection stimulate the urge to care for and protect all such special places. Put simply: our mission is to protect and connect

The Jenolan Caves Reserve Trust is responsible for the care, control & management of the Jenolan Visitor Use and Services Zone. This is regarded as being both environmentally and culturally significant. The Visitor Use and Services Zone includes, but is not restricted to, Caves House, retail areas, kitchen areas, front office, staff and guest accommodation, walking tracks, maintenance areas and the Caves System.

To view the Role Description: Executive Housekeeper

What we do

Jenolan Caves Reserves Trust

Our Mission
At Jenolan Caves our mission is to connect our visitors with the unique natural and cultural heritage of Jenolan Caves, and through that connection, stimulate the urge to care for and protect all such special places. Put simply, our mission is to Protect and Connect.

What we can offer you

Jenolan Caves is a great place to expand your career and grow your skills and knowledge.

• Onsite accommodation arrangements if required.
• Learning and development opportunities, including in-house training.
• Flexible working arrangements – flex hours and flex leave.
• Staff discounts on dining and cave tours.

How to apply

Apply by answering all pre-screening questions, submit a current resume and a one-page cover letter that outlines your skills and experience relevant to the role.

In our inclusive and accessible workplace, differences are embraced, contributions are valued, and everyone has a sense of connection and belonging. DCCEEW supports various employee affinity groups, practice flexible working, offer job share and workplace adjustments.

For more information about the role contact Aiden Lizotte via aiden.lizotte@dcceew.nsw.gov.au

  Applications close: Sunday, 31 March 2026 at 11:55 pm

A recruitment pool may be created for ongoing and temporary roles of the same role or role type that may become available for filling over the next 18 months.

Looking for more information or assistance in applying?

• Our commitment to a diverse and inclusive workplace.
• How we encourage and support people with disability

• Information and adjustments for individual needs for the recruitment process and the workplace.

If you require an adjustment for your application process, please contact our Talent Acquisition Team by emailing dcceew.ta@dpie.nsw.gov.au or contacting Naz Keya via naz.keya@dcceew.nsw.gov.au (please mention reference number 550265).

If you are an Aboriginal or Torres Strait Islander use our Aboriginal applicants guide to assist with applying for roles or contact our Aboriginal Career pathways team for a yarn

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