Job Description
Reports To: Support and Admin Team Lead
Location: Plainsview Hospital Ruiru
Job Purpose: To provide strategic and operational leadership of hospital housekeeping
services by ensuring a clean, safe, hygienic, and infection-free environment across all
hospital areas through effective infection prevention systems, environmental hygiene
governance, staff supervision, and resource optimization, in alignment with hospital
objectives of patient safety, quality care outcomes, and operational excellence.
I. Key Responsibilities
ï· Housekeeping Operations & Environmental Hygiene: The role ensures
continuous coordination of cleaning and sanitation services across all hospital
units by maintaining structured cleaning schedules, environmental hygiene
standards, and service workflows that support uninterrupted clinical and non-
clinical operations.
ï· Infection Prevention & Control (IPC) Implementation: The role ensures strict
enforcement of infection prevention protocols through standardized cleaning
procedures, disinfection processes, and environmental decontamination
practices to minimize hospital-acquired infections.
ï· Quality, Safety & Compliance Management: The role ensures adherence to
hospital quality standards, ISO requirements, and regulatory frameworks by
conducting routine audits, inspections, and corrective actions to maintain a safe
hospital environment.
ï· Waste Management & Environmental Safety: The role ensures proper
segregation, handling, and disposal of biomedical and general waste in
compliance with regulatory and environmental standards to maintain safety and
sustainability.
ï· Staff Leadership & Workforce Management: The role provides leadership to
housekeeping staff through supervision, duty allocation, performance monitoring,
training, and enforcement of accountability standards to ensure service
consistency.
ï· Resource & Equipment Management: The role ensures optimal utilization of
cleaning materials, equipment, and consumables through inventory control,
monitoring usage efficiency, and minimizing wastage.
ï·Laundry & Linen Services Governance; The role ensures safe handling,
cleaning, and distribution of hospital linen and uniforms while preventing
contamination and maintaining hygiene standards.
ï· Interdepartmental Coordination: The role ensures timely response to cleaning
and environmental hygiene requests from clinical and support departments to
maintain safe, clean, and operational hospital spaces.
ï· Emergency Environmental Response: The role ensures rapid response to
contamination events, spills, infection risks, and outbreak situations to restore
safe environmental conditions within the hospital.
Interdepartmental Conversion Targets.
The Executive Housekeeper shall ensure that all internal environmental hygiene and
sanitation requests generated from clinical and non-clinical departments are executed
within defined service level timelines, achieving at least 95% internal service fulfillment
rate, ensuring uninterrupted clinical operations and safe patient care environments.
This shall contribute to improved patient outcomes through reduced infection risks,
enhanced recovery conditions, improved patient experience, and indirect reduction of
length of stay (LOS) through improved infection prevention and environmental safety.
Key conversion outputs shall include:
ï· â¥95% fulfillment of cleaning and sanitation requests within SLA
ï· 100% compliance with IPC and environmental hygiene standards
ï· Rapid response to contamination and infection risk events
ï· Reduced environmental infection risks contributing to improved patient recovery
ï· Improved patient satisfaction linked to cleanliness and safety
ï· Support to reduction of hospital-acquired infections (HAIs)
ï· Contribution to reduced length of stay through improved infection prevention
outcomes
Requirements
Minimum qualifications
ï· Diploma or Bachelor’s degree in Hospitality Management, Culinary Arts, Food &
Beverage Management, Nutrition, or related field
ï· Diploma or Degree in Environmental Health, Hospitality Management, Public
Health, or related field
ï· Minimum of 3–5 years’ experience in housekeeping management within a
hospital or large institutional setting
ï· Strong knowledge of infection prevention and control (IPC) practices
ï· Experience in waste management systems and environmental hygiene
compliance
ï· Certification in IPC or housekeeping management or equivalent.
Core technical skills
ï· Strong understanding of IPC standards, cleaning protocols, and hospital hygiene
systems
ï· Experience in supervising housekeeping operations in healthcare or institutional
environments
ï· Knowledge of waste segregation, handling, and disposal procedures
ï· Inventory and stock control for cleaning materials and consumables
ï· Ability to conduct audits, inspections, and compliance reporting
ï· Basic reporting skills using Microsoft Excel or similar tools
ï· Understanding of ISO quality systems
Soft skills requirements:
ï· Strong leadership and team supervision skills
ï· High attention to detail and discipline in hygiene standards
ï· Strong organizational and time management skills
ï· Ability to work under pressure in a clinical environment
ï· Excellent communication and coordination skills across departments
ï· High integrity, accountability, and reliability
ï· Strong problem-solving and rapid decision-making ability
ï· Emotional resilience and adaptability in a healthcare setting
ï· Patient-centered and service-oriented mindset
