Job Description

W Edinburgh is hiring an Executive Housekeeper! With W Edinburgh winning the coveted “Scottish Hotel of the Year 2025” award and entering the Forbes Travel Guide with a prestigious “Recommended” rating for 2026, now is the perfect time to join the team and take your career to the next level. We invite you to play an integral part in bringing to life this unique brand in Edinburgh.

ABOUT THE ROLE

Reporting to the Director of Rooms, the Executive Housekeeper at W Edinburgh has overall responsibility for all aspects of cleanliness in the hotel, including guest rooms, public spaces and back of house areas.

Joining the team means you will be instrumental to the success of the hotel. We are looking for someone who is detail-oriented, organised and a fantastic team leader!

As Executive Housekeeper key aspects of your role will include:

• Recruit and retain the best talent on the market
• Design and implement the hotel’s housekeeping policies, standards and procedures
• Devise steps of service and train all staff accordingly
• Develop teamwork throughout your team
• Ensure compliance with all Health and Safety protocols
• Maintain inventory of guestroom supplies, cleaning supplies and uniform
• Maintain brand standards and adherence to look books
• Emphasise the importance of guest satisfaction and the role your team plays in this to all team members
• Understand the impact of the department’s operations on the overall property financial goals and objectives, and manage to achieve or exceed budgeted goals
• Work in collaboration with all heads of departments to prioritise the overall success of the hotel
• Be a W brand ambassador, ensuring the brand’s voice is present in your interactions with guests and talent

Our ideal Executive Housekeeper is someone who has:

• A keen eye for detail
• Natural leadership skills
• Previous experience managing a large team
• Strong organization and multi-tasking skills
• Sophisticated communication skills
• Previous experience working in five star, luxury hotels
• A positive mindset
• A genuine passion for working in hospitality

In return for your hard work, we give you:

• World class training and development, including leadership development
• Unlimited career opportunities (internationally and locally)
• Bonus plan
• Enhanced holiday entitlement – starting at 31 days (including bank holidays) and increasing with length of service
• Company pension scheme
• Private medical insurance
• Wellness and mental health programmes
• Discounted accommodation, food and beverage in over 9,000 hotels all over the world!
• Discounts for your friends and family

ABOUT THE PROPERTY

W Edinburgh brings bold architecture and a vibrant lifestyle offering to the Scottish capital. Behind a façade featuring a winding steel ribbon – reflecting the city’s festival spirit – this 12-storey structure is the centrepiece of Edinburgh St James Quarter, incorporating retail, leisure and entertainment facilities along with residential apartments.

This W hotel redefines the city’s hospitality landscape. Accordingly, it fuses the brand’s signature amenities with modern design and W Happenings, highlighting what’s new in design, fashion, music and culture.

Opened in November 2023, the new W hotel accommodates guests across 244 stylish guestrooms, including 45 suites. While staying here, guests benefit from the brand’s signature Whatever / Whenever service philosophy.

A real highlight of this property is its rooftop bar and outdoor terrace, pairing exciting cocktails and cuisine with 360-degree views over the historic city. Among the other noteworthy amenities are the W Lounge, a restaurant collaboration with SUSHISAMBA, a FIT workout facility and an AWAY spa, with special functions hosted in 2,450 sq ft of modern event space

If this sounds like the perfect place for you, apply to be our Executive Housekeeper today!

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.