Job Description

We are hiring on behalf of our client, a 5* Hotel in Cyprus, an Executive Housekeeper

Duties & Responsibilities

• Lead, manage, and oversee all Housekeeping operations, ensuring the highest standards of cleanliness, hygiene, and presentation across guest rooms, public areas, back-of-house areas, offices, restrooms, and meeting spaces.
• Ensure compliance with all hotel standards and applicable health, safety, sanitation, and environmental regulations.
• Recruit, interview, train, and onboard Housekeeping team members, ensuring appropriate staffing levels at all times.
• Prepare and manage staff schedules, weekly timetables, and duty rosters in line with business needs and budgeted labour costs.
• Supervise, coach, and develop team members through regular performance reviews, training, and recognition initiatives.
• Conduct regular inspections of rooms and public areas to ensure quality standards are consistently met and corrective actions are taken when required.
• Ensure exceptional guest service by responding promptly and professionally to guest requests, concerns, and complaints.
• Manage departmental budgets, forecasting, purchasing, and inventory control, ensuring effective cost management and minimal waste.
• Coordinate closely with the Engineering department to report, track, and follow up on maintenance issues to protect hotel assets and ensure a safe environment for guests and employees.
• Ensure staff consistently adhere to the hotel’s grooming, uniform, and personal hygiene standards.
• Maintain strong working relationships with all hotel departments to ensure effective communication, cooperation, and operational efficiency.
• Handle all administrative duties related to the department, including reporting, documentation, and meeting participation.

Requirements

• College or University degree in Hospitality Management or a related field.
• Minimum of 3 years’ experience in an Executive Housekeeper or equivalent senior housekeeping role within a 5* hotel environment.
• Proven leadership and people management skills with the ability to motivate and manage a multicultural team.
• Strong organizational, planning, and time-management skills with excellent attention to detail.
• Ability to manage budgets, control costs, and understand operational financial performance