Executive Head Housekeeper
Skipton
£35,000
An experienced Executive Head Housekeeper is required to lead and support a high-performing housekeeping team within a luxury hospitality environment near Skipton. This role will take overall responsibility for the housekeeping function, ensuring exceptional standards are maintained across all areas of the property.
Lead and supervise all housekeeping operations, including Head Housekeeper, supervisors, room attendants, public area cleaners, and linen porter.
Hold full P&L accountability for the Housekeeping Department.
Manage weekly rota budgets across housekeeping, laundry, and public areas.
Oversee holiday planning for housekeeping and laundry teams.
Conduct weekly property walks alongside Operations and Maintenance teams.
Carry out daily room audits and schedule deep cleaning programmes.
Ensure cleanliness standards across all areas, including the hotel, spa, and external spaces.
Conduct one-to-one meetings and monthly performance reviews.
Maintain professional presentation standards across the team in line with company expectations.
Manage employee relations matters as required.
Maintain exceptional attention to detail to ensure consistently high standards and guest satisfaction.
Control stock levels of cleaning supplies and equipment, placing orders as required.
Oversee external laundry operations, including invoicing and cost auditing.
Ensure full compliance with Health & Safety standards in collaboration with senior management.
Deliver ongoing training within the housekeeping department to maintain service excellence.
Support project management and CAPEX initiatives where required.
Ensure all bedrooms are maintained to a consistently high standard.
Work closely with the Maintenance team to ensure operational efficiency of all rooms.
Support wider business objectives and contribute to overall success.
Collaborate with all departmental heads to ensure seamless operations.
Complete regular hotel audits, identifying and reporting any issues.
Ensure the team has the appropriate resources, skills, and equipment to deliver outstanding service.
Provide additional support to the Operations Manager as required.
Previous experience as an Executive Head Housekeeper within a 4-star or similar environment, managing large teams.
Strong people management and leadership skills.
Excellent organisational and time management abilities.
IT literate, with working knowledge of Microsoft Excel, Word, and Outlook.
Positive attitude with energy, enthusiasm, and a good sense of humour.
28 days annual leave (including Bank Holidays), increasing with service
NEST pension scheme
Employee Assistance Programme through Hospitality Action
Ongoing training, development, and progression opportunities
Monthly gratuities and service charge (up to £2,500 per annum)
Recognition schemes including monthly, annual, and long service awards
Preferential spa membership rates
Staff discounts on spa treatments, retail, food and beverage, and accommodation
Discounted room rates for family use
Meals on duty
30-minute paid break
Free on-site parking
Mint People: Flexible Hospitality Staffing That Just Works.
At Mint People, we provide fully trained, highly presentable, and dependable staff to the hospitality, leisure, and events industries. Whether it’s one bartender for a last-minute shift or 150 staff for a stadium event, we’re trusted by some of the UK’s best hotels, venues, and operators to deliver quality people – fast.
With over 10 years’ experience, we’ve become known as one of the most reliable and forward-thinking staffing partners in the North – and beyond. From front-of-house professionals to kitchen porters, housekeepers to event managers, our people are trained in-house through our 5-star onboarding and briefing programme to ensure they’re ready to hit the ground running.
Our clients come back year after year because we understand how unpredictable hospitality can be – and we’re built to flex with it. We’re proud to work with national hotel groups, global event brands, leading caterers and independent operators, offering:
• Fast, flexible staffing solutions – no long contracts or tie-ins
• Fully trained, presentable and prepared people
• Front and back of house cover – including chefs, kitchen teams, bar staff, waiters, housekeepers and more
• Festival and stadium-scale team deployment
• National reach with local knowledge
• On-site support and account management
Our quality promise? We only send people we’d trust to represent our own brand – because they are our brand.
If you need staffing support that’s consistent, stress-free and built around you – you’re in the right place.
Mint People – We've got you covered.
