Roles & responsibilities
Assist with end-to-end KPMG Clara support for engagement teams, which includes working with engagements teams on functional questions and technical issues during US business hours.
Assist in manage tickets in Fusion by investigating and troubleshooting KPMG Clara questions and issues; serve as "on-call" during off hour periods; exercise appropriate judgement in escalation framework around how tickets should be handled.
This will be to support during US business hours to help the GDC professionals / engagements teams to address the questions related to KCw techno functional.
To be the first level of support for KCw superusers who get KCw questions from their respective pod.
Work with Tech teams, business stakeholders, and users, ensuring issues are addressed and communicated effectively.
Ensure that the work is planned, organized, and performed by self and raise any issues identified on a timely basis to the Lead, as well as seek possible resolution from them
Roles & responsibilities
Assist with end-to-end KPMG Clara support for engagement teams, which includes working with engagements teams on functional questions and technical issues during US business hours.
Assist in manage tickets in Fusion by investigating and troubleshooting KPMG Clara questions and issues; serve as "on-call" during off hour periods; exercise appropriate judgement in escalation framework around how tickets should be handled.
This will be to support during US business hours to help the GDC professionals / engagements teams to address the questions related to KCw techno functional.
To be the first level of support for KCw superusers who get KCw questions from their respective pod.
Work with Tech teams, business stakeholders, and users, ensuring issues are addressed and communicated effectively.
Ensure that the work is planned, organized, and performed by self and raise any issues identified on a timely basis to the Lead, as well as seek possible resolution from them
Mandatory technical & functional skills
Basic audit and accounting knowledge
Good knowledge on KCw Clara workflows and other KPMG Audit Proprietary tools.
Proficient in creating and implementing workarounds for application issues.
Ability to execute processes to resolve issues.
Working knowledge of MS Office
Strong English communication abilities (Oral & Written)
This role is for you if you have the below
Educational qualifications
Minimum of Bachelors’ degree in Finance & Accounting or should have completed Master’s degree /Business administration
Work experience
2-4 years of professional Experience
GDC working experience / Work experience on KCw Clara would be highly preferred
KPMG – це міжнародна мережа фірм, що надають аудиторські, податкові та консультаційні послуги. В офісах KPMG у 143 країнах світу працюють понад 273,000 співробітників (FY23). Кожна фірма KPMG є незалежною юридичною особою і представляє себе як таку.
KPMG працює в Україні з 1992 року. KPMG в Україні надає аудиторські, податкові, бухгалтерські та консультаційні послуги для місцевих і міжнародних компаній. Нашою метою завжди було використання глобального інтелектуального потенціалу фірми в поєднанні з практичним досвідом наших українських професіоналів, щоб допомогти провідним компаніям досягти своїх цілей.
Офіси компанії знаходяться у Києві та Львові.
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KPMG is a global network of professional services firms providing audit, tax and advisory services. We operate in 143 countries and territories, and in FY23, collectively employed more than 273,000 people working in member firms around the world.
KPMG in Ukraine provides audit, tax, accounting and advisory services to local and international businesses. KPMG has been working in Ukraine since 1992, and our goal has always been to use the firm's global intellectual potential, combined with the practical experience of our Ukrainian professionals, to help leading companies to achieve their goals.
In Ukraine KPMG has its offices in Kyiv and Lviv.
