This role is responsible for managing the transaction process roles including and not limited to Accounts Payable, Accounts Receivables, invoice generation, credit control, expense and cash management queues, in accordance with performance and quality standards, defined in relevant service level agreements
Executive - Financial Services
Review, document and resolve queries as required ensuring quality communication and resolution
Performing or reviewing reconciliations of bank accounts, customer accounts or other relevant control related activities.
Inputting data and / or managing shared mail inboxes
Ensuring adherence to best practice and policies for the given area.
Manage incoming calls, emails & QLS distribution efficiently across the resource
Manage payment & refund expectations for both external & internal stakeholders, chasing delinquent accounts for Capita
Raise invoices & credit notes in SAP both singularly & en mass in a timely & accurate manner
Mumbai
India
Full time
Permanent
Capita is an outsourcer, helping clients across the public and private sectors run complex business processes more efficiently, creating better consumer experiences.
Operating across eight countries, Capita’s 34,000 colleagues support primarily UK and European clients with people-based services underpinned by market-leading technology.
We’re a vital support service for our clients, enabling the everyday interactions that we expect to run seamlessly, to run seamlessly.
A publicly listed business with adjusted revenue of £2.4bn, Capita’s areas of focus are Central Government, Local Public Service, Defence, Learning, Fire & Security, Contact Centres and Pensions Solutions.
We’re embracing change to respond to the ever-changing needs of society, creating better outcomes for all our stakeholders.
