Job Description

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

Recruitment & Sourcing

• Execute end-to-end TSR recruitment activities, including sourcing, screening, interviewing, and hiring.
• Proactively source candidates through multiple channels such as job portals, referrals, recruitment vendors, social media, and walk-ins.
• Support and execute recruitment campaigns (e.g. referral campaigns, buy-out campaigns, vendor sourcing).

Screening & Selection

• Conduct initial interviews (phone and/or onsite) to assess candidates’ suitability for TSR roles.
• Evaluate candidates’ communication skills, sales mindset, and cultural fit.
• Coordinate interviews and selection processes with hiring managers and operations teams.

Onboarding & Coordination

• Coordinate onboarding processes for new TSRs to ensure timely joining.
• Liaise with Recruitment Admin / HR teams on documentation, system entry, and licensing requirements.
• Ensure new hires understand job roles, policies, and onboarding timelines.

Manpower Tracking & Reporting

• Track recruitment pipeline, hiring status, and joining conversions.
• Prepare regular recruitment reports (e.g. hiring progress, source effectiveness).
• Monitor recruitment effectiveness against targets and timelines.

Stakeholder & Vendor Management

• Work closely with internal stakeholders (Operations, Sales Management, Training, HR Admin).
• Coordinate with recruitment vendors and external partners to ensure candidate quality and timely delivery.
• Maintain positive candidate experience throughout the recruitment process.

Compliance & Governance

• Ensure all recruitment activities comply with internal policies and regulatory requirements (e.g. OIC, PDPA).
• Maintain accurate recruitment records and documentation for audit and governance purposes.

Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.