Job Description

The Executive Director of Facilities is responsible for the repair and maintenance of all company owned and leased buildings, mechanical equipment and grounds located in the Niagara Falls area (including but not limited to Casino & Hotel, Parking Garages and Surface Lots, Seneca Office Building, and the Central Plant) as well as any other properties considered the responsibility of SNFGC. This individual is also responsible for ensuring the above mentioned are in good condition/working order at all times. The Executive Director develops and implements department policy and procedures, preventative maintenance programs, negotiates 3rd party contracts and other administrative functions including annual operating budgets as they relate to the Facilities Department. All functions will be performed within the guidelines of the Seneca Gaming Corporation’s policies and procedures, Internal Control Standards and objectives.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:
1. Establishes and implements preventative maintenance programs for the interior and exterior of all company-owned/leased buildings, mechanical equipment, CO-Gen plant, grounds and other property. Makes recommendations to the Vice President of Operations regarding the most cost-effective way to maintain such in good condition, minimizing down time and disruption to the normal course of business.
2. Directs the repair and maintenance of physical structures of the casino, including cleaning of buildings, grounds (snow removal and landscaping), carpentry, locksmith work, mechanical systems, Co-gen plant.
3. Maintains safe chemical storage.
4. Solicits estimates and proposals for contractual services as required.
5. Oversees projects performed by company staff and 3rd party contractors (with the exception of those overseen by the Design and Construction Department) to ensure the company is receiving quality workmanship and all work is performed to acceptable standards including OSHA and local and state code, where applicable.
6. Computes and prepares estimates and actual cost factors for various projects including renovations, refurbishments and routine maintenance. This will include but is not limited to materials, labor, and outside contractor fees.
7. Develops long term Capital improvement plan to ensure facility and grounds remains in first class condition, and ensures all mechanical systems are kept in good repair and working order.

STANDARD REQUIREMENTS:
1. Develops, mentors and trains enrolled Seneca Nation members for future senior management positions within the company.
2. Oversees departmental administrative matters and ensures HR is consulted as appropriate. Meets with staff on a regular basis and with entire department no less than 3 times per year.
3. Ensures effective recruitment, hiring, training, recognition, evaluation, coaching and discipline, terminations and other personnel related issues.
4. Responsible for ensuring the department adheres to all company policies and internal controls, including but not limited to Compact, Human Resources, TERO compliance guidelines and Purchasing.
5. Prepares the annual budget and monitors to ensure attainment of goals. Manages labor and scheduling to ensure adequate coverage at all times while minimizing overtime.
6. Liaise with other department/company management to ensure consistency and smooth flow of information, policies and procedures.
7. Maintains a strong network of contacts throughout the industry to facilitate both formal and informal gathering of information.
8. Runs the department and designs policies and training that result in exceptional customer service to all patrons. Maintains a professional work environment with supervisors, managers and staff.
9. Keeps abreast of industry trends, new technology and practices as they relate to his/her area(s) of responsibility.
10. Must complete all required SGC Training programs within nine (9) months from commencement of employment.
11. Attends all necessary meetings to stay informed; including company and community meetings.
12. Oversees an operation that is 24/7 and requires hours that can extend up to 60 hours per week or more, and be inclusive of work weeks that consist of 6 or 7 days. This individual is on-call and requires accessibility 24/7.
13. Perform any other duties as assigned.

QUALIFICATIONS/REQUIREMENTS:

Education/Experience:
1. Must be 18 years of age or older upon employment.
2. Bachelor’s degree in Facilities Management (or related field) or equivalent experience required.
3. Qualified to make repairs and recommendations for repairs and service in a multi-use building environment.
4. Minimum of ten (10) years’ experience in all aspects of facilities maintenance and repairs; including prior experience working with Architects, Design Teams and Engineers. Must be able to read blueprints and use CAD.
5. Minimum five (5) years of director-level or above experience managing facilities and/or construction for high volume, high usage, and large multi-use properties required (150,000 sq. ft. + facility with 25,000+ weekly patron volume, multiple retail/food/bathroom/operational outlets, and 24-hour operations).
6. Must have prior experience managing an annual capital maintenance budget of $5 million and have managed projects in excess of $10 million.
7. Must have prior experience preparing and managing an annual operating budget of $10 million that forecasts expenses monthly and annually.
8. Must have prior experience managing a workforce of 60+ individuals of; skilled trade’s people, laborers, management and administrative employees.
9. Knowledge of OSHA safety regulations and penalties, State safety regulations, environmental policies affecting facilities maintenance required.
10. Preferred experience or certifications in electric-related fields, as well as the sale, estimation and managing of larger scale electrical projects.
11. Must have proficient computer skills.
12. Must possess and maintain a valid driver’s license and be able to substantiate a safe driving record within the parameters acceptable to our liability insurance carrier.

Language Skills and Reasoning Ability:
1. Must possess excellent written and oral communication skills.
2. Must have the ability to deal effectively and interact well with the customers and employees.
3. Must demonstrate leadership, fairness, and sensibility to the customer and employees.
4. Must possess ability to instill a sense of pride and personal responsibility in subordinate employees.

Physical Requirements and Work Environment:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. When on the casino floor, the noise levels increase to loud. Must be able to work in an environment where smoking is permitted.
1. Adequate manual dexterity to operate standard tools of the trade.
2. Occasionally lifts over fifty (50) pounds, moving heavy equipment.
3. Must be able to work in various types of weather conditions.
4. Occasional travel.
5. Must be able to carry, set up, climb and descend ladders.
6. Must be able to stand, walk, climb, and move through all areas of the casino.
7. Maintain physical stamina and proper mental attitude to work under pressure in a fast-paced, casino environment and effectively deal with customers, management, employees, and members of the business community in all situations.

Salary Starting Rate:

$143,936.95

Compensation is negotiable based on experience and education.

Each position has varying minimum qualifications. In the absence of fully qualified candidates, some requirements may be waived.