Job Description

At Bristol Myers Squibb, our employees often ask, “Who are you working for?”—a question that fuels collaboration, accountability, and urgency in our work. Our purpose-driven culture inspires us to discover, develop, and deliver innovative medicines to prevail over serious diseases. We offer uniquely interesting and meaningful work, opportunities for growth, and a supportive environment that values inclusion, wellbeing, flexibility, and comprehensive benefits. This is work that transforms the lives of patients, and the careers of those who do it.

The Executive Director of Global MEG Operations will serve as the operational architect delivering BMS's Medical Evidence Generation enterprise, responsible for building a fit-for-purpose operational model designed specifically around the needs and nature of medical studies across all therapeutic areas, including oncology, hematology, immunology, cardiovascular disease, and neuroscience.

This is a builder role. The leader will lead an organization of approximately 50 and will be expected to assess the current state, redesign the organizational structure, clarify roles and accountabilities, and ensure the team is equipped to execute BMS's medical evidence generation portfolio at scale and with excellence. The role will require a leader who has previously built and scaled operational organizations from the ground up in complex, matrixed, global pharmaceutical or biotechnology environments and can bring that proven expertise to bear immediately.

Critically, this model must be purpose-built for medical — not adapted from drug development. While development trials are designed to satisfy regulatory bodies and support product approval, medical studies serve a different purpose: generating evidence that informs clinical practice, supports medical education, and deepens understanding of disease and treatment in real-world settings. This distinction creates meaningful flexibility in how medical studies are designed and operationalized, and this leader must understand and leverage that flexibility to build a model that truly fits the work across BMS's full portfolio.

The ED of MEG Operations will ensure operational excellence across the full study lifecycle — from budget conception, feasibility, and timeline planning through site activation, data collection, monitoring, and study closeout. This leader reports to the SVP and Head of Medical Evidence Generation, Managed Access Programs & Real-World Evidence and serves as a core member of the MEG, MAP & RWE Leadership Team.

Responsibilities

1. Organizational Design & Capability Building (Priority One)

• Own the enterprise-wide operational strategy for medical study execution across BMS's full portfolio — oncology, hematology, immunology, cardiovascular disease, and neuroscience — ensuring the operational model is built to serve the full diversity of evidence generation needs across the organization
• Define and own the organizational architecture for MEG Operations — establishing the right structure, roles, levels, and accountability model for the team responsible for day-to-day study execution
• Architect a medical-specific operational framework that is deliberately distinct from the drug development model — built around the flexibility, creativity, and evidence-focused nature of medical studies rather than the regulatory-prescribed pathways that govern development trials
• Design adaptable operational frameworks tailored to each study modality — interventional, observational/non-interventional, and externally sponsored — recognizing that each requires a different operational approach, governance structure, and level of sponsor oversight
• Identify talent gaps and partner with HR to address under-resourced areas and elevate capability where roles have been too junior for the complexity of the work
• Ensure the model scales with BMS's evolving medical portfolio and can flex as new evidence generation priorities emerge

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1. Governance, Compliance & Regulatory Standards

• Establish robust governance frameworks that ensure all medical study operations comply with applicable global and local regulations, ICH guidelines, Good Clinical Practice (GCP), and BMS internal standards
• Maintain deep working knowledge of the regulatory and compliance requirements that govern global clinical trials across all three study modalities, including country-specific requirements for non-interventional and real-world evidence studies
• Implement standardized — yet adaptable — operational policies and procedures that drive consistency and compliance across the portfolio while preserving the operational flexibility that medical studies require

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1. Study Operations Execution & Oversight

• Provide senior oversight of MEG study operations across the full lifecycle, ensuring studies are delivered on time, within scope, and to the highest quality standards
• Identify, assess, and mitigate operational risks across the portfolio; implement corrective and preventive actions as needed
• Oversee CRO and vendor partnerships, ensuring external partners are aligned to BMS standards, contractual obligations, and quality expectations

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1. Strategic Alignment & Leadership

• Represent MEG Operations as an enterprise leader and key decision-maker within the MEG, MAP & RWE Leadership Team, bringing operational strategy, portfolio-level insights, and a cross-therapeutic area perspective to senior leadership discussions
• Act as a change agent and organizational architect, setting the vision for how medical operations will evolve at BMS — anticipating future portfolio needs and ensuring the function is always positioned ahead of demand
• Partner closely with the Head of MEG, MAP & RWE and the broader Leadership Team to align operational strategy with medical portfolio priorities
• Serve as a visible, credible operational leader across the MEG, MAP & RWE organization — someone who can translate high-level strategy into executable operational plans and who earns trust through both expertise and delivery
• Champion innovation and continuous improvement, benchmarking BMS MEG operations against industry best practices and driving adoption of digital tools, data platforms, and process enhancements that improve execution speed and data quality

Qualifications

• Educational Background: Degree in a relevant field (e.g., Life Sciences, Medicine, Pharmacy, Clinical Research, or related discipline) required.
• Industry Experience: Minimum of 12+ years of experience in the pharmaceutical or biotechnology industry, with significant experience across both drug development and medical/clinical study operations. Minimum of 3-5 years in a ED-equivalent or enterprise leadership role, with direct accountability for building and scaling operational organizations — not solely managing within existing structure.
• Operational Model Expertise: Demonstrated track record of building fit-for-purpose operational models from the ground up within large, complex, matrixed, global pharmaceutical or biotech organizations — with proven ability to move fluidly between enterprise strategy and granular operational execution
• Study Operations and Regulatory/Compliance Expertise: Deep understanding of drug development processes and the full lifecycle of medical studies.  Solid understanding of global and local regulatory frameworks governing medical studies, including GCP, ICH guidelines, and country-specific requirements for non-interventional and real-world evidence studies.
• Cross-Portfolio Scope: Experience operating at an enterprise or global level, with accountability that spans multiple therapeutic areas, disease areas, or business units simultaneously — comfortable managing the complexity and competing priorities that come with a cross-portfolio remit
• Communication & Influence: Excellent communication, presentation, and interpersonal skills, with a demonstrated ability to influence and align stakeholders across functions and organizational levels.

We hire for skills and capabilities, not just credentials – if this role excites you, but doesn’t perfectly match your resume, we encourage you to apply anyway.

Compensation Overview:

$257,180 - $311,647

The starting pay range(s) listed above is for full-time employees (FTE). You may also be eligible for additional discretionary incentive cash and stock opportunities. We determine starting pay thoughtfully – carefully considering the nature of the role, required skills, work location, schedule and the knowledge and experience you bring. Final compensation is guided by pay equity principles and applicable employment laws. Compensation programs are reviewed on an ongoing basis and may be adjusted over time to reflect evolving market factors, and individual, team or Company performance.

Benefits:

Subject to the terms and conditions of the applicable plans then in effect, you may be eligible to participate in our comprehensive benefit plans – including wellbeing support, retirement and financial protection benefits, and insurance offerings (medical, dental, vision, life and disability).

U.S.-based exempt employees are eligible for Flexible Time Off (FTO), which provides paid time off without a set accrual limit, subject to manager approval, along with 11 paid company holidays each year.

Non-exempt employees, RayzeBio employees, and employees located in Puerto Rico receive 160 hours of paid vacation annually for new hires (subject to manager approval), 11 paid company holidays, and 3 optional holidays.

Depending on eligibility, employees may also have access to additional time-off benefits, including paid sick leave, up to two paid volunteer days per year, summer hours flexibility, and leaves of absence for medical, personal, parental, caregiver, bereavement, or military needs. Eligible employees also enjoy an annual Global Shutdown between Christmas Day and New Year's Day.

U.S.-based job seekers can explore full benefit offerings at https://careers.bms.com/benefits

How We Work

Where you work matters – because collaboration, innovation and patient impact happen in many settings. Our roles are structured across four work models: site-essential, site-by-design, field-based and remote-by-design. The model assigned to this role is based on its core responsibilities. Learn more at https://careers.bms.com/ways-of-working.

Supporting People with Disabilities

BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.com. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.

Candidate Rights

BMS will consider qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.

For roles based in Los Angeles County only: If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: https://careers.bms.com/california-residents/

Data Protection

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If this posting is missing required information required by local law or incorrect, contact BMS at TAEnablement@bms.com with the Job Title and Requisition number. Do not send application-related inquiries to this email. To check your application status, please login to your Candidate Home Account.

R1606316 : Executive Director, Global Medical Operations