Job Description

Sodexo is seeking an experienced Executive Director of Facilities Operations to serve as the senior leader and primary account manager for a large, multi-site client portfolio. This role oversees a complex facilities management environment and is responsible for delivering integrated hard and soft services across multiple locations. The ideal candidate will bring extensive executive-level leadership experience along with a proven ability to lead large-scale operational transformations, mobilize transitioning accounts, and stabilize service delivery within dynamic, high-profile environments. This individual will lead a team of senior facilities professionals and drive operational excellence through a combination of self-performed services and subcontractor partnerships.

Strong financial and operational acumen are essential, including experience managing large-scale budgets, optimizing performance, and overseeing complex contractual relationships. The successful candidate will be a strategic, client-focused leader with exceptional communication and stakeholder management skills, capable of driving results in fast-paced, service-oriented environments.

We are seeking candidates who reside in Pennsylvania, New York, or New Jersey.

What You'll Do

• Serve as the primary point of contact for client communication, ensuring alignment between client expectations and operational delivery through effective leadership of Facilities Directors and frontline teams.

• Provide strategic oversight for facilities operations, including capital planning, system upgrades, and emergency management, ensuring code compliance and operational resilience across all sites.

• Lead and develop high-performing teams, including managers, tradespeople, and directors, with a focus on performance management, workforce planning, and employee safety.

• Oversee financial planning and management for large-scale budgets, including forecasting, cost control, and optimization initiatives such as energy efficiency and capital investment planning.

• Act as a key liaison with regulatory agencies, architects, engineers, and contractors, ensuring compliance with all local, state, and federal regulations while supporting design, renovation, and maintenance projects.

• Evaluate and enhance existing programs, services, and policies; recommend and implement improvements that drive operational excellence, efficiency, and client satisfaction.

• Foster a culture of safety and compliance by leading safety programs, conducting audits, and ensuring ongoing staff training and adherence to safety protocols.

What We Offer

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

• Medical, Dental, Vision Care and Wellness Programs
• 401(k) Plan with Matching Contributions
• Paid Time Off and Company Holidays
• Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

What You Bring

• Bachelor’s degree in a related field or a minimum of 7 years of equivalent leadership experience in facilities management or operations.
• Proven experience in a senior facilities leadership role, with prior success as an Executive Director or equivalent position overseeing large-scale, multi-site operations.

• Demonstrated ability to lead complex account transitions, drive operational transformation, and stabilize service delivery in dynamic, client-facing environments.

• Deep knowledge of facilities management across hard and soft services, including capital planning, regulatory compliance, safety oversight, and emergency preparedness.

• Strong financial and business acumen, with experience managing large operational budgets, optimizing resources, and driving cost-efficiency initiatives.

• Exceptional communication and stakeholder management skills, with the ability to lead diverse teams, influence at all levels, and build trusted client relationships.

Who We Are

At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.

Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.

Qualifications & Requirements

Minimum Education Requirement - Bachelor’s Degree or equivalent experience

Minimum Management Experience - 7 years

Minimum Functional Experience- 7 years in facilities management, engineering, management of business/operations service in both soft and hard facilities services