Job Description

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs.

The Opportunity

As an Executive Director, Attorney, you will lead a team of attorneys and legal support professionals responsible for delivering strategic legal advice, counsel, and services to business partners across the organization. In this role, you will ensure the highest level of client service while providing guidance on products, services, operations, and business processes to support organizational objectives and maintain compliance with applicable legal and regulatory requirements.

You will oversee the identification, assessment, monitoring, and mitigation of legal risks, while implementing processes and best practices that enhance team productivity, operational efficiency, and regulatory compliance. Additionally, you will drive effective resource management and foster the professional growth and development of attorneys and support staff, ensuring a high-performing and collaborative legal team.

We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, or Tampa, FL (Chesapeake, VA – Property and Casualty roles ONLY). Relocation assistance is available for this position.

What you'll do:

• Provides counsel to enable the client to implement strategic initiatives, influencing decisions and managing risks to achieve strategic goals.
• Collaborates with clients and other enterprise stakeholders and leads the execution of legal strategy, considering USAA's business strategy and regulatory requirements.
• Proactively identifies strategic and tactical opportunities to improve operational effectiveness and optimal productivity, including developing and implementing best practices, ensuring quality of the work performed by members of the team and by supporting change efforts.
• Ensures timely, accurate and cost-effective legal advice is provided to senior management regarding legal and regulatory matters.
• Leads broad, enterprise and functional area projects.
• Leads, builds and oversees a high performing team of lawyers and legal professionals through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities.
• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:

• Bachelor's degree; OR 4 years of relevant education and/or experience.

• Licensed and in good standing to practice law in one state or a territory of the USA.
• 8 years of experience practicing law.
• 10 years of progressive related experience developing legal strategies, managing major initiatives and delivering results within a complex matrix environment.
• 4 years of direct team lead or management experience.
• Experience collaborating with key resources and stakeholders, providing legal counsel to effectively influence decisions and managing legal advice and guidance efforts to achieve strategic goals.
• Executive-level business acumen in the areas of business operations, industry practices and emerging trends for in-house legal counsel.

What sets you apart:

• Deep in-house legal experience supporting Property & Casualty and/or Life Insurance businesses, coupled with a demonstrated ability to serve as a trusted thought partner to executive leadership on business strategy, growth, and transformation.
• Proven ability to identify emerging legal, regulatory, and market trends and translate them into actionable guidance for the business, particularly in areas such as AI adoption, product modernization, evolving distribution models, and innovation.
• Strategic and creative problem-solving skills, with a track record of helping business leaders navigate ambiguity, unlock opportunities, and achieve objectives through practical, risk-informed solutions.
• Experience influencing enterprise-wide initiatives that span multiple business lines and stakeholders, bringing together legal, operational, and strategic considerations to drive successful outcomes.
• A forward-looking leadership approach with demonstrated success building and developing high-performing legal teams while fostering a culture of collaboration, innovation, and business partnership.
• US military experience through military service or a military spouse/domestic partner.

Compensation range: The salary range for this position is: $195,230- $351,410

USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Long Term Incentive Plan: Cash payment for Executive level roles only, representing a cash payment which is both time and performance based.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.