Job Description
Reporting directly to the Provost, the Chief of Staff ( COS) serves as a senior strategic advisor and key partner in advancing the academic mission of the University of North Carolina at Chapel Hill. This role operates at a leadership level, focusing on strategy execution, cross-campus alignment, and institutional impact.
The COS functions as a central integrator across the academic enterprise, ensuring that the Provost’s priorities are translated into coordinated action. Working across schools, units, and leadership teams, the COS drives complex initiatives, facilitates decision-making, and ensures follow-through on high-priority efforts. This position requires the ability to synthesize information, anticipate challenges, and navigate a decentralized and highly collaborative environment with sound judgment and discretion.
The Chief of Staff focuses on aligning people, priorities, and processes at a strategic level. The COS extends the reach of the Provost by engaging with senior leaders, advancing cross-functional initiatives, and ensuring that institutional efforts are cohesive, forward-moving, and aligned with the University’s academic goals.
-Demonstrated ability to work collaboratively and foster positive working relationships across teams and departments
-Demonstrated commitment to operational effectiveness and continuous process improvement
-Professional experience in one or more of the following areas is preferred: communications, marketing, data analytics, student affairs, enrollment management, student success, athletics, or related fields
-Ability to gather, interpret, and communicate information to support decision-making and strategic initiatives
-Demonstrated ability to use data and analytics to support operational and organizational effectiveness
-Experience coordinating projects and supporting process improvements or organizational initiatives
-Experience providing guidance, support, or oversight to staff or student employees
-Demonstrated commitment to professional integrity, ethical practice, and sound judgment
-Strong written, verbal, and interpersonal communication skills
-Ability to handle confidential and sensitive matters with professionalism and discretion
-Demonstrated ability to build collaborative relationships and contribute to a positive and team-oriented work environment
-A master’s degree in a relevant field.
-The ideal candidate will have experience supporting senior leadership and coordinating initiatives within a complex organization, preferably in higher education. In addition:
-Demonstrated sound judgment and effective problem-solving skills
-Demonstrated ability to work collaboratively and effectively with a variety of stakeholders across the university
-Demonstrated experience supporting programmatic or operational improvements in response to evolving student and business needs
This position is designated as a Campus Security Authority in accordance with the Clery Act. This position will be required to report Clery crimes to the Clery Compliance Manager and complete annual training about reporting responsibilities.