Job Description

WE TAKE YOU ABOVE BEYOND

Take your passion to the next level and work alongside other masters of their craft to build a fulfilling and rewarding career at Marina Bay Sands.

Job Responsibilities

Digital Platform Operations & Web Mastering

• Perform web mastering activities across enterprise digital platforms—configuring, structuring, and publishing stakeholder‑supplied content within an enterprise content management system while ensuring accuracy, quality, and adherence to governance standards.

• Support platform revamp initiatives and large‑scale content migration efforts, ensuring quality and timely delivery through rigorous requirement gathering and comprehensive user testing.

• Maintain a high‑volume, multi‑business‑unit content estate, ensuring accuracy, consistency, and compliance with established content governance frameworks.

• Operate within enterprise content management system structures, approved design systems, and governed publishing workflows to deliver scalable, maintainable, and compliant digital operations.

• Manage multiple operational tasks in a fast‑paced environment, demonstrating strong prioritisation, the ability to work independently, and the resilience to collaborate effectively with demanding stakeholders.

Stakeholder Management & Cross‑Team Collaboration

• Work closely with internal stakeholders to manage content requests, clarify requirements, and align delivery expectations.

• Demonstrate strong negotiation skills by constructively advocating for operational feasibility, and guiding stakeholders toward mutually beneficial, win‑win outcomes.

• Maintain close and continuous communication with stakeholders to stay updated on evolving business needs, operational changes, and campaign timelines.

• Ensure regular updates and proactive communication within the internal team, and collaborate closely with the reporting officer for alignment, approvals, and escalation where required.

• Align stakeholders to established standard operating procedures, providing guidance on content suitability, format, and readiness for publishing.

• Partner with internal teams to identify opportunities for process optimisation, increased workflow efficiency, and improved operational governance.

• Prepare, maintain, and update documentation relating to standard operating procedures, content governance guidelines, and platform standards as needed.

Job Requirements

Education & Certification

• Diploma or Degree holder with relevant qualifications preferred.

Experience

• Minimum 2 years of relevant experience in web content management and web mastering.

• Hands‑on experience working within an enterprise content management system environment (e.g. Adobe Experience Manager or equivalent).

Other Prerequisites

• Working knowledge of HTML and an understanding of template‑based content structures.

• Strong attention to detail with the ability to manage content accuracy and governance across multiple business units.

• Strong collaboration skills with internal teams and external stakeholders.

• Well‑organised and comfortable working in fast‑paced, evolving environments.

• Highly independent with the ability to adapt to changes and acquire new technical or operational skills quickly.

• Willingness to support flexible work arrangements during critical business periods.

• Experience supporting web revamp or migration initiatives is highly preferred.

Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.