Bureau Veritas Group

Executive - Customer Service

Bureau Veritas Group  •  Chennai, IN (Onsite)  •  18 hours ago
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Job Description

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(Brief overview on the scope of job responsibility):

• Assist supervisor for paper work&comma such as preparing&comma distributing and collecting back the handling kit.

• Distribute to and collect from the inspectors the inspection samples&comma issue quotations

• and reports to the client / factory.

• System maintenance such as IBMS&comma Summary report preparing.

• Attend to clients’ enquiries.


Interrelationships (Other key functional or communicational lines):

• Coordinate with local and overseas clients&comma factories and vendors.

• Coordinate with supervisors&comma Assistant Manager&comma Sub-Regional Manager – IAA for all job related activities.


Job Responsibility & Accountability (Key Roles&comma functions & accountability):

• Co-ordination with HK-office&comma Clients&comma Selling Office and Vendors for inspection.

• Receiving orders from CPSI HK as well as selling offices (Through IBMS) and collection of inspection reference details.

• Collection of inspection reference details.

• Coordinate with suppliers for scheduling inspections.

• Update the schedule data with job allocation for concerned inspector in respective region.

• Sample control and file keeping (log book maintenance).

• Inspection files preparation.

• Sending reports to client and follow up to match the TAT.

• Handling of IBMS for inspection related activities.

• Update all the weekly/monthly reports as per head office/other selling office requirements.

• Invoice preparation.

• Support the Sub-Regional Manager - IAA and supervisor for any other job as required.


Required Skills & Qualification:-

• Graduate or above in any discipline.

• Good command of English&comma both oral and written.

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Bureau Veritas Group

About Bureau Veritas Group

Bureau Veritas is a world leader in Testing, Inspection and Certification. Our mission is at the heart of key challenges: quality, health and safety, environmental protection and social responsibility. Through our wide range of expertise, impartiality and independence, we foster confidence between companies, public authorities and clients.

Bureau Veritas is a Business to Business to Society company, contributing to transform the world we live in. Driven by society, we are working ever more closely with our clients, addressing today’s crucial challenges and answering society’s aspirations.

Bureau Veritas is listed on the Euronext Paris (Compartment A, code ISIN FR 0006174348, stock symbol: BVI).

Industry
Consulting & Advisory
Company Size
10,000+ employees
Headquarters
Paris, FR
Year Founded
1828
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