Job Description

We are looking for a customer-focused professional to manage the final stage of the vehicle delivery process. This role involves coordinating with internal teams, handling customer interactions, and ensuring a smooth and positive delivery experience.

Key Responsibilities

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  Manage the end-to-end vehicle delivery process to customers.
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  Coordinate delivery timelines with internal teams (sales, finance, registration, service, etc.).
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  Communicate delivery updates clearly to customers.
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  Demonstrate vehicle features and assist during handover.
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  Handle customer queries and ensure a seamless experience.
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  Maintain accurate records and documentation.

Requirements

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  Bachelor's degree in Management or a related field (preferred).
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  Minimum 2 years of experience in customer service (automotive industry is a plus).
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  Experience in vehicle delivery operations is an advantage.
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  Strong communication and interpersonal skills.
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  Good attention to detail and organizational skills.