Caesars Entertainment

Executive Casino Host - Multicultural

Caesars Entertainment  •  $60k - $80k/yr  •  Baltimore, MD (Onsite)  •  5 months ago
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Job Description

The Executive Casino Host drives gaming revenues and profits by developing designated customer segments through increased visitation and play consolidation.

** Must be fluent in Chinese, Vietnamese or Korean languages **

JOB FUNCTIONS:

  • Relays and amplifies the benefits of Caesars Rewards membership and associated amenities
  • Establishes and maintains the good will of VIP patrons through personal interaction
  • Represents Horseshoe Baltimore at on-property and off-property events.
  • Drives incremental income through booked trips and increased patron loyalty
  • Extends invitations and books patrons for special events
  • Books patron travel and hotel to Caesars Entertainment locations
  • Analyzes patron account data to make strong business decisions for extending comps, event invitations and incentives to drive business
  • Conveys terms of loyalty program and incentives to current and future patrons
  • Serve as Caesars Entertainment Brand Ambassador
  • Partners and develops trusted relationships with other departments and team members

QUALIFICATIONS:

  • Must be fluent in Chinese, Vietnamese or Korean languages.
  • Bachelor’s Degree or 3+ years in gaming, marketing, entertainment or public relations
  • Proven customer service and telemarketing experience
  • Able to translate scripts and marketing materials in Chinese (Mandarin & Cantonese)
  • Knowledge and understanding of Chinese, Vietnamese and Korean culture, customs and traditions
  • Excellent English-language writing and verbal communication skills
  • Ability to quickly grasp and use computer apps, programs and databases
  • Comfortable with managing administrative responsibilities
  • Proven account management analytical skills
  • Must be able to work flexible hours including weekends & holidays and accommodate last minute schedule changes
  • Must be able to work outside of scheduled work hours and be on call 24/7

COMPENSATION & BENEFITS:

  • $60,000 - $80,000
  • Bi-Weekly Pay Dates
  • PTO, 401(k), Medical, Dental, Vision, Life & Disability Insurance
  • Incentive Bonus Program
Caesars Entertainment

About Caesars Entertainment

Caesars Entertainment, Inc. is the largest casino-entertainment Company in the U.S. and one of the world's most diversified casino-entertainment providers. Since its beginning in Reno, NV, in 1937, Caesars Entertainment, Inc. has grown through development of new resorts, expansions and acquisitions. Caesars Entertainment, Inc.'s resorts operate primarily under the Caesars®, Harrah's®, Horseshoe®, and Eldorado® brand names. Caesars Entertainment, Inc. offers diversified gaming, entertainment and hospitality amenities, one-of-a-kind destinations, and a full suite of mobile and online gaming and sports betting experiences. All tied to its industry-leading Caesars Rewards loyalty program, the Company focuses on building value with its guests through a unique combination of impeccable service, operational excellence and technology leadership. Caesars is committed to its employees, suppliers, communities and the environment through its PEOPLE PLANET PLAY framework. 21+Gambling Problem? 21+ to gamble. Gambling Problem? Call 1-800-522-4700 or text 800GAM. For more information, please visit. www.caesars.com/corporate.

Caesars Entertainment promotes a collaborative culture where accountability, passion, and idea sharing create a foundation for innovation and continuous improvement in the casino entertainment industry.

Caesars is always looking for intellectually-curious professionals who are aligned with our values, motivated by meritocracy, and inspired by our commitment to our guests, team members, communities, and environment. Learn what it’s like to join a diverse by design team at Caesars Entertainment and check out our open jobs.

Industry
Travel & Hospitality
Company Size
10,000+ employees
Headquarters
Las Vegas, NV
Year Founded
Unknown
Website
caesars.com
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