Job Description

About Shutter Studio

Shutter Studio is Pentavalue’s experiential technology and digital activation business. We help brands create interactive experiences for events and campaigns through creative concepts, photo experiences, 360 booths, robots, interactive games, AR/VR, sensors, and customized digital solutions.

The Business Development Executive is responsible for generating qualified leads, acquiring new clients, building strategic partnerships, closing deals, and contributing to Shutter Studio’s revenue growth.

The role manages the client lifecycle from the initial enquiry and requirements gathering through proposal, negotiation, closing, execution coordination, and post-event follow-up. The Business Development Executive serves as the main point of contact for assigned clients and ensures a professional experience throughout the engagement.

Key Responsibilities

Business Development and Client Acquisition

• Research potential clients, industries, partners, and market opportunities.
• Generate qualified leads through outreach, networking, referrals, and other sales activities.
• Build and maintain an active sales pipeline.
• Understand client requirements and recommend suitable Shutter services.
• Conduct client meetings, presentations, negotiations, and follow-ups.
• Prepare proposals, quotations, presentations, and commercial offers.
• Close deals and achieve assigned monthly, quarterly, and annual sales targets.
• Build strategic partnerships with potential clients, agencies, venues, suppliers, and other relevant partners.
• Identify upselling, cross-selling, repeat-business, and client-retention opportunities.

Client Lifecycle Management

• Own assigned client engagements from initial enquiry to completion and post-event follow-up.
• Act as the main point of contact for prospective and existing clients.
• Gather, document, and communicate client requirements accurately.
• Coordinate with Marketing, Operations, Creative, Production, and other relevant departments.
• Monitor project and event progress to ensure alignment with the approved scope and client expectations.
• Ensure deliverables, reports, materials, and project outputs are properly handed over.
• Collect client feedback and identify opportunities for future collaboration.
• Maintain long-term client relationships that support retention and loyalty.

Market Research and Reporting

• Monitor market trends, competitor activities, and emerging services.
• Identify market gaps, new solutions, and business opportunities.
• Provide management with relevant market insights and recommendations.
• Maintain accurate CRM records, client communications, pipeline stages, and project updates.
• Prepare regular reports covering leads, sales activities, opportunities, closed deals, and performance against targets.
• Follow company policies, pricing guidelines, workflows, and documentation requirements.

Qualifications

Qualifications and Requirements

• Bachelor’s degree in Business Administration, Marketing, Sales, or a related field.
• 1–3 years of experience in Business Development, B2B Sales, Account Management, Client Relations, Event Management, or a similar role.
• Experience in lead generation, client acquisition, negotiation, and deal closing.
• Strong communication, presentation, persuasion, and relationship-building skills.
• Ability to manage client accounts and coordinate with multiple internal teams.
• Proficiency in Microsoft Office, Google Workspace, and CRM platforms.
• Ability to prepare business proposals, quotations, reports, and commercial presentations.
• Experience in events, marketing services, branding, production, digital marketing, or client services is preferred.
• Proactive, target-driven, organized, accountable, and capable of managing multiple priorities.

Additional Information

Key Performance Indicators

• Qualified leads generated.
• New clients acquired.
• Number and value of closed deals.
• Revenue generated and sales target achievement.
• Sales conversion rate.
• Strategic partnerships established.
• Client retention and repeat-business rates.
• Customer satisfaction and service quality.
• Successful management of clients from enquiry to final delivery.
• Accuracy of CRM records and timely submission of reports.

What We Offer

• A dynamic and innovative work environment.
• Opportunities to work on technology, production, and creative projects.
• Career growth and continuous learning.
• Performance-based incentives.
• Competitive salary.

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