Position
Executive - Branch Operation
Department
Express Business, Operations
Location
Multiple Locations
Band
2
Reports to
Manager – Branch Operations
Key responsibilities
Performs physical loading, unloading of trucks & containers, sorting of documents and ensuring its timely completion.
Sorts & loads documents & boxes in a logical flow to support optimal productivity on the delivery route.
Plans the route, re-prioritizes stops, to effectively complete pick-ups within Customer time-window and to meet defined productivity targets.
Highlights any difference to the agreed stop count and pro-actively seeks to balance routes with the pickup coordinator.
Performs defined pre & post trip vehicle checks and also prepares the vehicle inspection report.
Adhere to state, and local warehousing, material handling, and shipping requirements by studying existing and new legislation.
Ensures the accuracy & timely completion of necessary documents (delivery records, pick-up manifests, time-cards etc) & audits customer documents (AWB, customs paperwork, commercial invoice etc) as well.
Uses defined tools to perform accurate & timely scanning, recording & transferring of data for diverse types of performance tracking/compliance activities.
Ensures the ongoing security of the vehicle & packages by taking all precautions & following defined safety & security procedures.
Effectively dealing with all the customer queries, requests and resolving the same if job remits else escalate the same to appropriate department.
Pro-actively seeks opportunity to generate additional revenue & improve customer satisfaction by identifying & highlighting sales & automation opportunities that support the customers business.
Regularly check inventory levels by conducting physical counts reconciling with data storage system and ensure stock accuracy
Optimises results by effectively managing own time throughout the day that includes prioritizing the sequence of tasks & taking on additional responsibilities when possible.
Contributes to team effort by accomplishing related results as needed.
Ensure all KPIs are 100% achieved
Adhere to operational requirements for the required results.
QUALIFICATIONS & COMPETENCIES
Any Graduate / Post-Graduate
Experience in managing warehouse with at least 5-8 years’ experience.
Supervision, Developing Budgets, Safety Management, Developing Standards, Managing Processes, Surveillance Skills, Inventory Control, Reporting Skills, Analysing Information, Equipment Maintenance, Judgment
Should be a team player and proactive
Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally.
With a dedicated, diverse and professional team of more than 119,000 employees from 164 nationalities, spanning 83 countries on six continents and 560+ business units, DP World is pushing trade further and faster towards a seamless supply chain that’s fit for the future.
We’re rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.
What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we’re at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimising disruptions from the factory floor to the customer’s door.
WE MAKE TRADE FLOW
TO CHANGE WHAT'S POSSIBLE FOR EVERYONE
