Organizational Relationships
Reports To: Assistant Manager/Lead Assistant Manager
Skills
Desirable Skills • Critical thinking and high independent decision making
• Strong analytical, Reasoning, and Problem solving skills
• Ability to comprehend and write in English for structured written communications. Emails/IMS to be sent to internal teams
• Strong interpersonal and communication skills – both verbal and written
Technical Skills • Good computer navigation skills
• Typing speed of 25 Words per Minute with 90% Accuracy
• Proficiency in healthcare information systems
• Ability to navigate through multiple applications
Process Specific Skills • Familiar with US Healthcare domain knowledge and understanding of healthcare regulations (HIPAA)
• Deep understanding of medical records and medical terminologies
• Ability to produce high quality in production environment.
Soft skills • Ability to understand and question established process guidelines for possible process improvements
• Attention for detail, and Strong analytical skills for processing medical documentation
• Possess keen sense of acquiring knowledge
• Adaptable and flexible to work in night shifts
Education Requirements and Work Experience:
• Bachelor’s degree in relevant field such as Biology, Biochemistry, Biotechnology etc
• Computer literacy
• Candidates with relevant business experience will be preferred
Essential Functions
May perform other duties as assigned
Graduation in medical science
Choosing a digital partner is about more than capabilities — it’s about collaboration and character.
Unrealistic overhauls and off-the-shelf products ignore what matters most — your unique needs, culture, goals, and your legacy data and technology environments.
At EXL, our collaboration is built on ongoing listening and learning to adapt our methodologies. We’re your business evolution partner—tailoring solutions that make the most of data to make better business decisions and drive more intelligence into your increasingly digital operations.
Whether your goals are scaling the use of AI and digital, redesign operating models, or driving better and faster decisions, we’re here to partner with you to help you gain—and maintain—competitive advantage with efficient, sustainable models at scale.
Our expertise in transformation, data science, and change management helps make your business more efficient and effective, improve customer relationships and enhance revenue growth. Instead of focusing on multi-year, resource- and time-intensive platform designs or migrations, we look deeper at your entire value chain to integrate strategies with impact.
We use our specialization in analytics, digital interventions, and operations management—alongside deep industry expertise — to deliver solutions that help you outperform the competition.
At EXL, it’s all about outcomes—your outcomes—and delivering success on your terms. Share your goals with us and together, we’ll optimize how you leverage data to drive your business forward.
For more information, visit www.exlservice.com.
