Job Description

Position: Executive Assistant w/ Lead Generation Experience

Number of hours: 20 hours/week

Schedule: Flexible hours, Singapore Time Zone

Tasks required

• Manage emails and phone calls assigned by the client

• Schedule and host virtual meetings; record the minutes, if necessary

• Manage travel logistics such as transportations and accommodations

• Maintain clients database and calendars

• Perform market research, if necessary

• Create presentations and reports, as assigned

• Help in basic project management and coordination

• Answer incoming calls from customers with inquiries

• Attract potential customers by answering product and service questions and suggesting information about other products and services

• Resolve product or service problems by clarifying the customers complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution

• Generate and source out leads through LinkedIn and other channels

• Schedule lead appointments as well as follow up and/or confirm appointments using different communication channels (email, chat, calls.)

• Contact new leads, referrals, etc. using different channels of communication (email, chat, calls.)

• Knows how to do lead prospecting and follow the companys buyer persona

• Basic social media management including, but not limited to, social media posting, digital marketing management

• Other ad hoc tasks that would be assigned

Requirements

• Significant executive support experience, including supporting C-level executives

• Proven work experience as a Virtual Assistant or relevant role

• Familiarity with current technologies, like desktop sharing, cloud services and VoIP (GSuite, Zoom, Slack, Asana, Notion, etc.)

• Experience with word-processing software and spreadsheets (e.g. MS Office)

• Knowledge of online calendars and scheduling (e.g. Google Calendar)

• Excellent phone, email and instant messaging communication skills

• Ability to call, connect, and interact with potential customers

• Knows how to craft responses and do meaningful conversations with a pleasing personality

• Very particular on the process of sourcing out leads and what tools to use

• Knows how to source out leads for the companys industry

• Strong verbal and written communication skills in English

• Exceptional organizational skills and impeccable attention to detail

• Ability to complete a high volume of tasks and projects with little or no guidance

• Highly organized and detail-oriented; able to efficiently prioritize multiple tasks