Job Description

Executive Assistant - Tribe Investments

Location: Brussels

Function: Executive Assistant / Business Support

Reporting to: Tribe Lead Investments

Employment type: Full-time

About the role

Investing is one of ING Belgium's strategic growth pillars. Tribe Investments is responsible for developing and delivering investment solutions and offering relationship banking to affluent (Personal banking) clients.

As Executive Assistant to the Tribe Lead Investments, you will be a trusted partner at the heart of one of ING Belgium's most dynamic business domain. You will support the Tribe Lead Investments and the 4 Product Area Leads who collectively lead the Investments Tribe, helping them stay focused on strategic priorities, stakeholder management, people leadership and business delivery.

The purpose of this role is to maximize the effectiveness of the Investments Leadership Team by providing proactive executive support, organizational coordination and stakeholder management across the Tribe.

This is more than a traditional assistant role. You will be a central coordinator, connector and enabler for the leadership team. Through excellent planning, anticipation and organization, you will create the conditions that allow leaders and teams to perform at their best.

You will work closely with senior stakeholders across Product, Distribution, Operations, Risk, Compliance, Technology and Private Banking, both in Belgium and internationally.

Your impact

You create focus in a busy environment.

You ensure leaders have the right information, preparation and support to make effective decisions and engage stakeholders successfully.

You help maintain strong collaboration across the tribe by coordinating activities, communications, meetings and key organizational moments.

You are often the person who brings people together, anticipates needs before they arise and ensures things run smoothly behind the scenes.

Key Responsibilities

Executive Support

• Proactively manage the agendas of the Tribe Lead Investments and Product Area Leads.
• Manage complex and frequently changing priorities across multiple senior leaders.
• Coordinate priorities, meetings and stakeholder interactions across multiple leadership calendars.
• Proactively identify conflicts, dependencies and opportunities for more effective time allocation.
• Anticipate upcoming commitments and support effective time management.
• Organize weekly travel arrangements, expense administration and practical logistics.
• Act as a trusted first point of contact for internal and external stakeholders.

Leadership Team Coordination

• Coordinate management meetings, leadership sessions, workshops and offsites.
• Organize recurring leadership cadences and annual planning moments.

Communication & Stakeholder Management

• Support town halls, organizational updates and team events.
• Help ensure information reaches the right people at the right time.
• Maintain effective relationships with a broad range of internal and external stakeholders.

Business & Strategic Support

• Leverage modern digital and AI-enabled tools, including Microsoft 365 Copilot, to improve productivity, communication and organizational effectiveness.
• Identify opportunities to streamline administrative and organizational processes through automation and technology.
• Contribute to initiatives that improve team effectiveness and collaboration.

Who are you?

You are a highly organized professional who enjoys helping others succeed.

You know how to manage complexity, navigate a large organization and build strong relationships with a broad range of stakeholders. You combine attention to detail with excellent judgment and a proactive mindset.

We are looking for someone who:

• Has experience as an Executive Assistant, Personal Assistant, Management Assistant or Business Support professional.
• Is able to manage multiple senior stakeholders simultaneously.
• Excels at planning, coordination and organization.
• Is proactive and anticipates needs before they arise.
• Builds trust quickly and operates with discretion.
• Has excellent communication skills.
• Is comfortable working with senior leadership.
• Demonstrates excellent Microsoft 365 skills and is comfortable leveraging Copilot and other AI-enabled tools to improve productivity, communication and organization.
• Works fluently in English and preferably also Dutch and/or French.

What makes you successful?

You:

• Create structure and clarity.
• Stay calm under pressure.
• Build strong relationships across teams and functions.
• Anticipate needs and solve problems before they become issues.
• Take ownership and follow through.
• Demonstrate professionalism, discretion and integrity.
• Are naturally curious and continuously look for ways to improve how the leadership team operates.
• Enjoy supporting leaders and helping teams succeed.

What success looks like

• The agendas and priorities of the Tribe Lead and Product Area Leads are managed efficiently and proactively.
• Leadership meetings and events run smoothly and professionally.
• Stakeholders experience a high level of responsiveness and coordination.
• Team events, communications and organizational initiatives are delivered seamlessly.
• The leadership team can dedicate more time to strategy, people leadership and business growth because of the support and effectiveness you provide.