Job Description

About FGC+

#SparkSuccess at FGC+!

Since 2011, FGC+ has been committed to transforming US businesses through our all-inclusive outsourcing solutions. Through the years, we've built strong remote teams, developed customized processes, and provided exceptional customer service, helping companies soar to new heights. Our dedicated professionals excel in supporting a diverse range of industries with unmatched dedication.

Driven by our core values of Empathy, Reliability, Possibility, and Growth, we are focused on #IgnitingPossibility and helping each team member unlock their full potential. At FGC+, we offer more than just a job; we provide a nurturing environment where work-life balance, mentorship, employee engagement, and continuous learning are the pillars of your success.

Here, you are more than just an employee—you are part of a team where you can truly thrive and make a difference.

About the Job:

The Executive Assistant to the CTO provides high-level administrative and operational support to the Chief Technology Officer while also assisting in IT coordination, documentation, and cross-functional communication.

This role serves as a bridge between the CTO, IT team, and business stakeholders, ensuring that priorities, projects, and communications are organized, tracked, and executed efficiently.

The ideal candidate is highly organized, detail-oriented, and tech-savvy, with the ability to manage multiple priorities in a fast-paced environment.

What You'll Do:

Executive & Administrative Support

• Manage the CTO’s calendar, meetings, and priorities, ensuring alignment with business and IT objectives
• Prepare reports, summaries, and documentation for internal and external meetings
• Track action items, deadlines, and deliverables, ensuring timely follow-ups
• Assist in email management and communication drafting on behalf of the CTO
  
  

IT Coordination & Project Support

• Act as a central point of coordination between the CTO, IT team, and other departments
• Track IT projects, tickets, and initiatives, ensuring visibility and progress updates
• Assist in prioritizing incoming IT requests and aligning them with business needs
• Support documentation of IT processes, workflows, and system updates

Documentation & Process Management

• Maintain organized records of IT documentation, reports, and operational data
• Create and update standard operating procedures (SOPs) and internal documentation
• Ensure accuracy and completeness of technical and operational records
• Identify opportunities to improve workflows and administrative efficiency

Communication & Stakeholder Management

• Communicate updates clearly between technical and non-technical stakeholders
• Assist in preparing presentations, summaries, and executive updates
• Coordinate with internal teams to ensure smooth execution of IT initiatives
• Provide support in cross-functional collaboration and issue resolution

What You'll Bring:

• Strong English communication skills (written and verbal) with the ability to work with both technical and non-technical stakeholders
• Excellent organizational, time management, and multitasking abilities
• High attention to detail with strong documentation and reporting skills
• Experience in administrative support, executive assistance, or project/IT coordination roles
• Comfortable using task management or ticketing systems (e.g., Jira, Zendesk, ClickUp, or similar)
• Basic understanding of IT concepts (systems, user access, software troubleshooting)
• Ability to prioritize tasks, manage deadlines, and improve processes in a fast-paced environment

What we have to offer:

• A company culture based on our purpose to bring out the untapped potential, creativity, and success in people, partnerships, and brands.
• A culture built on the mission to develop high-functioning teams by providing an environment of constructive support and inspiration where people grow personally and professionally
• A market competitive total compensation/rewards package including:

• • Day 1 HMO
  • Competitive pay including incentives and generous allowances
  • Payment of all statutory government benefits
  • 25 days of annual paid leave some days are convertible to cash
  • 13th month pay
  • Onsite medical support
  • Employee Engagement Events
  • Employee Referral Program
  • Skills, training for personal and professional development

A million possibilities are waiting to be ignited. Click "Apply Now"!