Job Description

Citizens Private Wealth is seeking a proactive, highly organized Private Wealth Executive Assistant to provide dedicated support to a Managing Director, Wealth Manager, within our San Francisco office. This is a high‑impact role for a detail‑oriented professional who thrives in a fast‑paced, relationship‑driven environment and enjoys being a trusted partner to senior leadership.

As a key member of the Private Wealth team, you will play an integral role in day‑to‑day operations, client engagement, and cross‑team collaboration. You’ll help keep the business running smoothly by managing complex administrative responsibilities, supporting team initiatives, and handling sensitive matters with discretion and professionalism.

In this role, you’ll support the Wealth Manager and broader team by managing a wide range of responsibilities, including:

• Provide comprehensive, day‑to‑day administrative support to the Wealth Manager, including complex calendar management, scheduling, travel coordination, expense reporting, and technology assistance.
• Serve as a primary point of contact for emails and correspondence, responding with professionalism, urgency, and confidentiality.
• Coordinate meetings, client appointments, and events (on‑site and off‑site), including preparing agendas, presentation materials, and follow‑up action items.
• Prepare internal and external correspondence, reports, and meeting materials; assist with special projects as needed.
• Build, document, and maintain repeatable processes and templates to improve efficiency and consistency for ongoing business and client tasks.
• Take meeting notes, track deliverables, and follow up on action items to ensure priorities stay on track.
• Support additional team members as needed to meet business objectives and deadlines.
• Manage office logistics, including ordering supplies, maintaining equipment inventory, and handling routine administrative tasks such as filing, data entry, and document organization.

Qualifications and Skills:

• Prior administrative support experience, or experience within wealth management, financial services, or a client‑focused operational support role.
• Strong written and verbal communication skills, with the ability to interact confidently in a sophisticated, high‑touch client environment.
• Advanced proficiency with technology and systems, including Microsoft Office (Outlook, Teams), Excel, PowerPoint, SharePoint, Concur (or similar tools), with at least 3+ years of experience.
• Exceptional attention to detail, time management, organization, problem‑solving, and prioritization skills.
• A positive, adaptable mindset with the ability to remain composed and effective amid shifting priorities.

Proven ability to work independently and collaboratively within a fast‑paced team environment.

Work Structure

• Hours per week: 40 (Nonexempt; OT eligible)
• Schedule: Monday–Thursday, 8:30 AM–5:00 PM (some days may require staying until 6:00 PM).
• Flexible work: 4 days in office requirement (101 California St. Location). Opportunity to work from home one day per week once acclimated

Pay Transparency

The salary range for this position is $75,000.00-100,000.00 per year, plus the opportunity to earn additional discretionary incentive. Citizens offers competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens’ paid time off policy exceeds the mandatory, paid sick or paid time-away policy of very local and state jurisdiction in the United States. For an overview of our benefits, visit https://jobs.citizensbank.com/benefits.

Equal Employment Opportunity

Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.

Equal Employment and Opportunity Employer

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Background Check

Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.