Job Description

We're looking for a high-ownership, fast-moving operator to support a growing healthtech team. This is not a traditional task coordination role. You will manage executive support, drive project execution, and keep multiple workstreams moving simultaneously without needing direction at every step.

We want someone who owns deliverables all the way through, makes decisions quickly even with incomplete information, and communicates proactively without being asked. If you are the kind of person who picks up unowned problems and gets things done before anyone notices they were behind, this role is a strong fit.

Why You'll Want to Join

• You will be paid in USD (bi-monthly: every 15th and 30th)
• Paid Time Off in accordance with company policy
• Observance of Holidays per company guidelines
• 100% remote setup so you can work wherever you feel most productive
• Collaborate with a mission-driven team using AI to improve home-health operations
• Opportunity to grow into a senior project management or operations leadership role

What You'll Work On

Executive and Administrative Support

• Manage calendars, scheduling, and inbox coordination on behalf of leadership
• Attend team meetings, take clear notes, and circulate summaries with action items and owners
• Maintain internal trackers and follow-up lists and close loops without being reminded
• Handle ad hoc executive requests and manage document organization across tools

Team and Client Coordination

• Manage and respond to team and client inquiries via email or chat professionally and promptly
• Support onboarding and follow-up tasks for internal or client-facing projects
• Identify communication gaps and surface process improvements without waiting to be asked

Project Management and Operational Oversight

• Track deadlines, deliverables, and ownership across multiple teams and workstreams
• Use project management tools including Notion, Slack, and Linear to maintain visibility and drive progress
• Create and distribute weekly status updates and reports for leadership
• Assist with planning, process documentation, and continuous improvement initiatives

What You Bring

• 2 to 4 years in executive support, project coordination, or operations in a startup, SaaS, or healthtech environment
• Track record of owning outcomes, not just completing tasks
• Sound judgment: you make decisions quickly, communicate tradeoffs clearly, and do not over-plan before moving
• Technical capability: you learn unfamiliar tools on the job without waiting to be trained
• Clear, direct communication calibrated to the audience whether that is a founder, a client, or an engineer
• You surface blockers with context and a proposed solution, not just a flag
• Coachable: you receive feedback without defensiveness and adjust quickly

Nice to Have

• Experience in healthtech, SaaS, or AI-driven product environments
• Familiarity with CRM systems, dashboards, or project reporting tools
• Exposure to Linear or similar project tracking platforms
• Previous experience with AI tools or healthcare workflow software

How to Apply

Please include:

1. Your updated resume
2. A short Loom video (1 to 2 minutes) introducing yourself, describing a high-stakes project or situation you owned end to end, and explaining a decision you made independently under pressure and what the outcome was

Only candidates who submit a Loom video will be moved to the next step of the hiring process.

If you are a sharp, self-directed operator who delivers outcomes rather than updates and wants to build something meaningful inside a healthcare AI company, this role gives you the access and the ownership to do your best work.

Application Process Overview

Our comprehensive selection process ensures we find the right fit for both you and our clients:

1. Initial Application - Submit your application and complete our prequalifying questions
2. Video Introduction - Record an video introduction to showcase your communication skills and work experience
3. Role-Specific Assessment - Complete a homework assignment tailored to the position (if applicable)
4. Recruitment Interview - Initial screening with our talent team
5. Executive Interview - Meet with senior leadership to discuss role alignment
6. Client Interview - Final interview with the client team you'd be supporting
7. Background & Reference Check - Professional reference verification
8. Job Offer - Successful candidates receive a formal offer to join the team

Each stage is designed to evaluate your fit for the role while giving you insights into our company culture and expectations. We'll keep you informed throughout the process and provide feedback at each step.