Job Description

We are X, bigly labs, Dis-Chem’s high-performance innovation hub; a place where bold ideas meet data, design, and radical customer focus to reimagine what healthcare can be.

Our mission is to power the future of healthcare by lowering costs, unlocking new possibilities, and improving access to healthcare for all South Africans. We do this through cutting-edge digital solutions that deliver smarter, more human, and truly patient-focused experiences. Here, your work is not limited to a whiteboard; it becomes real. It drives decisions, shapes experiences, and moves healthcare forward. We are driven by one big question: How do we use data and today’s technology to build breakthroughs to better health?

There’s only one question left: are you ready to make healthcare smarter, and actually mean it?

The Executive Assistant role owns executive administration and enablement as the Executive Head's right hand: managing their diary, correspondence, travel and personal administration, anticipating their needs, and protecting their time and attention for high-leverage work. The role handles the Executive Head's commitments and relationships with exceptional professionalism, efficiency and discretion, and acts as a central point of coordination with the leadership team, teams across the organisation and external stakeholders, so that logistics never become a bottleneck to leadership effectiveness.

WHAT WE'RE LOOKING FOR?

• Minimum Matric/Grade 12.
• Relevant tertiary qualification e.g. Business Administration, Management or similar.
• 4-6 years proven experience as an Executive Assistant or Personal Assistant supporting senior executives; C-suite or senior executive exposure is an advantage.
• Advance proficiency in MS Office/Google Workspace.
• Experience in a fast-paced, complex, multi-stakeholder environment.
• Experience managing complex diaries, travel and stakeholder relationships at senior level.

WHAT YOU WILL BE DOING?

• Provide full executive support, ensuring seamless day-to-day operations, anticipating the Executive Head's needs and resolving issues before they escalate.
• Manage personal appointments and commitments alongside the executive diary to avoid clashes.
• Own and manage the Executive Head's calendar, including scheduling, rescheduling and prioritising meetings in line with business demands.
• Coordinate meetings with internal and external stakeholders, confirming purpose, participants and required outcomes with the meeting owner.
• Act as an extension of the Executive Head in interaction with internal and external stakeholders, maintaining a high level of professionalism, confidentiality and diplomacy.
• Help build and maintain practical tools for the Office of the Executive, such as trackers, templates and checklists, and keep them up to date.

WHO YOU ARE?

• Have a deep understanding of executive office operations and how decisions are made at senior leadership level.
• Have a strong problem-solving and systems thinking.
• Understand the organisation’s strategy, key priorities and value drivers and use this to triage requests, meetings and engagements.
• Have excellent written and verbal communication skills, with the ability to draft clear, concise and professional correspondence on behalf of the Executive.
• Takes ownership of tasks and outcomes, working independently with minimal supervision.

Our values show up in how we think, build, and make choices that make an impact. We are building a culture that drives progress; one that fixes friction, chases what changes, and owns the outcome. We design with tomorrow in mind, ask sharper questions, and answer them with care, urgency, and systems that scale.

Think you’ve got energy, curiosity, and guts? Come hold the space, make it matter, and own a breakthrough.