Job Description
At OakNorth, we're on a mission to empower ambitious businesses and the communities they serve. Since 2015, we've lent over $21 billion across the UK and US, helped create more than 58,000 new homes and 36,000 new jobs, and supported hundreds of thousands of personal savers — all while driving economic growth in the markets we serve.
We’re looking for an experienced Executive Assistant to partner closely with our ExCo members and provide exceptional administrative and operational support. You’ll play a key role in helping our leaders stay focused on what matters most, ensuring the smooth running of their day-to-day priorities in a fast-moving, dynamic environment. You’ll need to be proactive, highly organised, and comfortable working with senior stakeholders across multiple time zones.
What you'll be doing:
- Act as a trusted partner to the ExCo, ensuring seamless communication between the leadership team, employees, clients, and external partners
- Manage complex diaries and schedules across multiple time zones, navigating competing priorities with confidence and discretion
- Coordinate company-wide logistics such as All Parties Calls, offsites, and leadership events
- Oversee global travel arrangements, including flights, accommodation, and ground transport
- Handle visa applications and travel documentation for ExCo members (e.g. US ESTA and India business visas)
- Prepare and format documents, reports, and presentations for both internal and external audiences
- Manage expenses and reimbursements using Concur, ensuring accuracy and compliance
- Maintain well-organised electronic filing systems and support smooth information flow across teams
- Build strong, collaborative relationships across the business and help foster a connected, high-performing Executive Support team
- Handle sensitive information with the highest level of professionalism and confidentiality
What we're looking for:
- Experience working with C-level (or clearly demonstrated ability to immediately step up into such a role)
- Strong proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook).
- Experience using Concur or similar tools for expense and travel management.
- Exceptional organisational skills and attention to detail — you’ll be the person who spots what others miss.
- Excellent written and verbal communication skills.
- A calm, solutions-focused approach, even when things get busy.
- A positive, collaborative mindset — someone who leads by example and contributes to a supportive team culture.
- Discretion, professionalism, and integrity in everything you do.
Benefits & Perks
- Equity. We want people to have a stake in the business so that all our interests are aligned.
- 25 days holiday
- Personalized benefits – opt-in to what matters to you
- Subsidised Private Medical Insurance with Bupa
- Enhanced maternity and paternity leave
- Wellbeing and social events
- In-house Barista Bar in London office
- Support causes that matter to you – Volunteering time off
- Salary sacrifice schemes (Cycle to work, nursery, gym, electric car scheme)
