Job Description

Do you thrive in complex, high stakes environments where precision, efficiency, and discretion are essential—and where strong organizational skills keep everything running smoothly under pressure?

If you answered YES, we invite you to join Devereux’s team.

The Lead Executive Assistant to the CEO, COO and Board of Trustees is a high-level support role that blends administrative excellence with strategic coordination. The role functions as an administrative backbone and a strategic partner that offers real impact and meaningful advantages.

In this position, you will:

• Serve as a strategic partner, amplifying leadership effectiveness, safeguarding executive focus, and enabling organizational goals.
• Manage executive priorities by managing information and contact flow, providing critical context that supports sound decision-making for the CEO and COO.
• Collaborate with a dedicated team of senior leaders who share a deep commitment to delivering high-quality care and services to individuals and families.

Additionally, we offer:

• Competitive Compensation with robust Time off benefits starting on day one!
• Excellent health benefits, effective 30 days after employment Click to learn more!
• Tuition and student loan assistance through our ASCEND Program. Learn more HERE!
• Opportunity to engage with an organization that embraces Servant Leadership principles, allowing staff to be their authentic self at work.

Devereux is a leading nonprofit that delivers compassionate, evidence-based care to help people with emotional, behavioral, and cognitive differences to reach their full potential.

The corporate offices are in Villanova, PA. This position is designated as hybrid with a requirement of up to 4 in-office days per month; however, flexibility is essential, as additional in-person attendance may be required based on business needs, meetings, and events. Domestic travel within the United States (four to five times annually) is required.

Provide comprehensive administrative and executive-level support to the President/Chief Executive Officer (CEO), Executive Vice President/Chief Operating Officer (EVP/COO), and the Devereux Board of Trustees.

Key Responsibilities

• Provide high-level administrative and executive support to the President/CEO and EVP/COO, ensuring the efficient day-to-day operation of the Office of Administration.
• Coordinate the preparation, review, and dissemination of executive and Board-related correspondence and communications.
• Plan and execute in person, hybrid and virtual conferences, board meetings, and events.
• Prepare, compile, and distribute materials for Board of Trustees meetings, executive meetings, and other governance-related activities.
• Support special projects and initiatives as assigned, ensuring timely completion and alignment with organizational priorities.
• Supervise and manage the national Executive Assistants in the Office of Administration, ensuring effective coordination of work assignments and cross-functional coverage.
• Evaluate administrative workflows and systems, and recommend process and system improvements to enhance efficiency, consistency, and service delivery.
• Uphold a very strict level of confidentiality for the executives and their teams

Keywords: Lead, Lead Executive Assistant, Office Administrator, Business Manager, Administrative Assistant, Servant Leader, Supervisor, Finance, Information Technology, Behavioral Health, Project Manager, Nonprofit, Customer Service

Qualifications

The successful Lead Executive Assistant will have:

• Associate's degree in business or other appropriate discipline, or equivalent experience; bachelor's degree preferred.
• Minimum of six (6) years of relevant professional experience as an organizational lead or second line people manager.
• Must have demonstrated proficiency in Microsoft Office Suite (i.e., Excel, Word and PowerPoint) and other business applications (e.g., Microsoft 365, database tools, virtual platforms.)
• Must have superior written and oral communication expertise, customer service skills, and an ability to independently follow up as required; Requires flexibility and an ability to adapt to the demands of rapidly changing priorities.
• Must demonstrate use of sound judgement and be able to make quick and accurate decisions independently.
• The desire to lead a team through inspiration and motivation, and a passion for establishing a best-in-class brand internally and externally.
• Experience providing administrative support to a member of Senior Management, preferably in a behavioral healthcare, finance, human services or other non-profit comparably sized, multi-site environment.
• Experience working successfully within a matrixed organization with multiple programs and demands, using discretion, tact and a sense of appropriateness of what can be communicated to whom.
• Ability to be adaptable, flexible, and change activities quickly.
• Must possess professional demeanor and judgement, be able to make quick and accurate decisions independently, and function as a member of the senior administrative support team, contributing to an overall atmosphere of cooperation.

Devereux is one of the nation’s largest nonprofit organizations, providing services, insight and leadership in the evolving field of behavioral healthcare. Founded in 1912, Devereux operates a comprehensive national network of clinical, therapeutic, educational and employment programs that positively impact the lives of 10,000+ children, adults – and their families – every year.

Our Mission: Devereux changes lives – by unlocking and nurturing human potential for people living with emotional, behavioral or cognitive differences.

With nearly 6,500 employees working in programs across the country, Devereux is a trusted partner for families, schools and communities, serving individuals in the areas of autism, intellectual and developmental disabilities, specialty mental health, education and foster care.

Our Culture, Our Expectations

At Devereux, Servant Leadership is embedded throughout our culture and every aspect of our organizational framework. Our mission-driven, people-first mindset is at the heart of the compassionate and high-quality programming we provide – every day – for the individuals and families we serve, and other key stakeholders. Devereux offers challenging and exciting work, and our team environment creates an empowering, positive and rewarding atmosphere. To be successful at Devereux, you will: put the needs of others first, feel called to serve and called to lead. As a member of our team, you will be a significant part of our commitment to providing a welcoming and supportive work environment across all programs and services, and within all policies and employee practices.

We believe a workplace rooted in inclusivity – offering a sense of belonging to all those who walk through our doors – is fundamental to delivering the highest quality healthcare services. Through open dialogue and the creation of brave spaces, we will engage in work that gives each of us a chance to change the world – one person, one family, one community at a time.

What Devereux Offers You

In addition to a competitive salary, Devereux provides a comprehensive health and welfare program to eligible full-time employees, family members and domestic partners. Eligible employees are eligible to start benefits after 30 days of employment. In addition, we offer;

• Medical (including telemedicine via phone, web, app), dental, prescription drug, preventative care, and mental health services.

• Student loan debt assistance, tuition reimbursement and continuing education assistance.

• Generous time-off (start accruing 1st day), 403(b) retirement plan with matching benefit, and voluntary/employee paid supplemental life and accident coverage.

• Employee assistance / work-life balance program.

Visit www.mydevereuxbenefits.org to see why Devereux is a great place to work!

Devereux is a drug-free workplace, drug screening required. EOE