Acclaimed Solutions

Executive Assistant - Law Firm (Remote)

Acclaimed Solutions  •  Davao, PH (Remote)  •  1 month ago
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Job Description

Key Responsibilities
Client Intake & Coordination
❖ Coordinate handoffs from POSH Virtual Receptionists and monitor new client
inquiries via Clio Grow.
❖ Conduct follow-up intake calls as needed to confirm eligibility, missing details, or
signed documentation.
❖ Gather key case details (denial date, claimed conditions, service history, etc.) for
attorney and case manager review.
❖ Ensure all forms, fee agreements, and supporting documents are received and
properly uploaded.
❖ Schedule attorney review calls and maintain timely updates in Clio Grow.
Document & File Management
❖ Send, track, and follow up on fee agreements, engagement letters, and VA Form 21-22a (Appointment of Individual Claimant’s Representative).
❖ Work in coordination with the Case Manager to complete and submit required VA forms and evidence packets (e.g., 21-526EZ, 20-0995, 20-0996, and others) within Tyler Veterans Benefits (TVB).
❖ Upload signed forms through VA Direct Upload and maintain accurate, organized records.
❖ Once Attorney Brooks downloads the VBMS eFolder for an accepted case, you will securely send the complete file to the Case Manager for review.
❖ Maintain digital client files within Clio or the firm’s SharePoint drive according to firm protocols.
❖ Manage incoming digital correspondence and coordinate secure file sharing with team members.

Administrative & Operational Support
❖ Manage the attorney’s calendar, scheduling, and key case deadlines.
❖ Assist with billing, expense tracking, and vendor coordination.
❖ Maintain all receipts, invoices, and financial records for tax and accounting purposes.
❖ Pay firm bills and ensure accurate tracking of outgoing payments and expenses.
❖ Support the attorney and case manager with document uploads, letter drafting, and case preparation.
❖ Assist Attorney Brooks with maintaining her VA accreditation, NOVA membership, and Bar memberships, including tracking renewal dates and submitting all required accreditation and membership documents annually.
❖ Maintain compliance with VA accreditation and firm policies.
❖ Prepare client correspondence, follow-ups, and case status updates.
Qualifications

Required:
❖ Bachelor’s degree (communications, business, legal studies, or related field).
❖ Strong written and verbal communication skills.
❖ Excellent organization and time-management abilities.
❖ Proficiency in Microsoft Word, Excel, Outlook, and PowerPoint.
❖ Detail-oriented, dependable, and able to handle confidential information in a virtual workspace.
Preferred:
❖ Experience in legal, administrative, or veterans-focused work.
❖ Familiarity with Clio, Case flow, or Tyler Veterans Benefits (TVB).
❖ Interest in developing a long-term career in legal administration or veterans law  Computer specs Requirement (work from home set up):
  • Fiber connection and has at least 20mbps download and upload speed
  • Has available backup internet minimum of 15mbps download and upload speed
  • Main desktop/laptop must be i5 to i7 w/ 8GB RAM ; 4th generation and above
  • Backup desktop/laptop must be i3 to i5 w/ 8GB RAM ; 4th generation and above
Acclaimed Solutions

About Acclaimed Solutions

We empower businesses to thrive by streamlining operations and allowing them to focus on core objectives. Our expertise in Business Process Outsourcing (BPO), remote team management, virtual assistant services, and top-tier customer support enables us to optimize processes, boost productivity, and drive growth for our clients. Let's work together for success!

Industry
Consulting & Advisory
Company Size
1-10 employees
Headquarters
Davao City, PH
Year Founded
2019
Website
acclaimedsolutions.org
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