Job Description

Crescent Hotels & Resorts is honored to announce an exciting opportunity for a talented Executive Assistant for the JW Marriott Reston Station!

Experience a new level of luxury at JW Marriott Reston Station, a stunning 28-story landmark that overlooks Reston Row, a lively urban hub filled with top-notch dining and entertainment options. The hotel features 248 rooms spread across 12 floors, setting a new standard for luxury accommodations in the DMV area. With the largest luxury meeting space in Northern Virginia, totaling 35,000 sq ft, it includes two ballrooms with 20-foot ceilings and plenty of natural light from floor-to-ceiling windows and a large skylight. The JW Residences occupy the remaining 16 floors. This impressive architectural gem is conveniently located along the Silver Line Metro, perfectly positioned between Dulles International and Reagan National airports, providing travelers with exceptional access to the capital region and beyond.

We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that ‘feed your inner explorer’, we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright.

We are looking for our next exceptional team member to join us on our amazing Team. We are committed to providing you with:

• Generous compensation package
• An exceptional benefit plan for eligible associates & your family members
• 401K matching program for eligible associates
• Discounts with our Crescent managed properties in North America for you & your family members

What will you be doing?

The Executive Assistant serves as the primary liaison between Hotel Ownership (Comstock and ParkX) and hotel leadership, providing confidential, high-level administrative and operational support to the Managing Director and Hotel Manager while facilitating effective communication and coordination across stakeholders.

The ideal candidate is highly organized, discreet, proactive, and capable of managing multiple priorities in a fast-paced luxury hospitality environment. This position plays a critical role in ensuring the Executive Office operates efficiently while maintaining the highest standards of professionalism and confidentiality.

ESSENTIAL JOB FUNCTIONS

• Serve as the main point of contact for hotel ownership, managing tasks, updates, and reporting
• Represent Hotel Manager and Managing Director in meetings, calls, and presentations
• Coordinate with department heads to execute key projects and owner priorities
• Prepare reports, briefings, and presentations for ownership and executive leadership
• Support strategic initiatives and special projects across the hotel
• Prepare briefing documents, agendas, and meeting materials.
• Draft professional correspondence, presentations, and reports on behalf of executive leadership.
• Maintain confidential files and sensitive information with the highest level of discretion.
• Organize and coordinate executive meetings, leadership meetings, and ownership meetings.
• Prepare meeting agendas and record minutes with follow-up action items.
• Assist with planning internal events, leadership retreats, and executive visits.
• Coordinate communication with ownership groups, corporate offices, and external partners.
• Ensure timely follow-up on leadership requests and departmental action items.
• Maintain office supplies, records, and administrative systems for the Executive Office.
• Assist with onboarding logistics for senior leaders and VIP visitors.
• Assist with special projects, initiatives, and strategic priorities as directed by the Complex Managing Director or Hotel Manager.
• Track project timelines and deliverables across departments.
• Support cross-departmental collaboration and operational efficiency.

Qualifications

• 3+ years of experience in executive support or hospitality operations
• Strong presentation, communication, and interpersonal skills
• Comfortable speaking on behalf of leadership and managing owner relationships
• Highly organized with the ability to manage multiple priorities

Preferred

• Experience working with hotel ownership groups
• Bachelor’s degree in Hospitality, Business, or related field

REQUIRED SKILLS AND ABILITIES:

Must have the ability to communicate in English. Self-starting personality with an even disposition. Maintain a professional appearance and manner at all times. Can communicate well with guests. Must be willing to “pitch-in” and help co- workers with their job duties and be a team player. Must be able to recognize potential safety hazards and security problems in the hotel and act upon each accordingly.

PERFORMANCE STANDARDS

Customer Satisfaction:

Our customers are what we are about. One of the keys to a positive guest experience is positive interaction with Crescent staff. It is essential that you remain professional at all times, and that you treat all guests and associates with courtesy and respect, under all circumstances. Every Crescent associate is a guest relations ambassador, every working minute of every day.

Work Habits:

In order to maintain a positive guest and associate experience, your work habits should always meet and strive to exceed hotel standards for work procedures, dress, grooming, punctuality and attendance. You should be adaptable to change in your work area and in hotel procedures with a willingness to learn new skills and/or improve existing ones, have the ability to solve routine problems that occur on the job and ask for help whenever you are not sure how to do something.

Safety & Security:

The safety and security of our guests and associates is of utmost importance to Crescent. Every Crescent associate should adhere to the hotel security policies and procedures, particularly regarding key controls, lifting heavy objects, using chemicals, and effectively reporting safety hazards and safety concerns.