Job Description

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits.

We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.

Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

This job is responsible for providing diverse and confidential administrative support, including extensive calendar management. Key responsibilities include supporting management with administrative tasks, coordinating internal and external meetings, travel arrangements, processing expenses, gathering and reporting information relevant to/for the executive, and responding to incoming mail. Job expectations may include assisting with organizing in-person meetings and off-sites and managing different and conflicting objectives, projects, or activities in a responsive and personable manner.

The selected candidate will provide direct support to four Corporate Communications Executives managing advanced and confidential administrative duties. This role will be pivotal in supporting initiatives that have real and measurable impact on our communities and stakeholders and represents an opportunity to be at the elbow assisting in driving meaningful change. Principle duties are managing the schedule of the Executive which involves managing a variety of conflicting objectives/activities at once. This position requires use of considerable tact, discretion, diplomacy and judgment.

Responsibilities:

• Communicates with executives and line management to gather and convey relevant information

• Arranges internal and external meetings

• Manages the calendar of multiple stakeholders proactively, effectively resolving conflicts that arise in a professional manner

• Manages all travel planning and expenses, coordinating schedules for executive to maximize time and create efficiencies

• Prepares meeting agenda, minutes and related meeting documents, utilizing written and oral communication skills

• Liaises with outside groups to coordinate Market Visits or events the executives are leading

• Engages in high-level client contact and supports conversations related to sensitive information, utilizing considerable diplomacy and judgment

Required Qualifications:

• 5+ years of administrative / business support experience

• Be technology savvy and highly proficient with Copilot and other technology tools, utilizing them efficiently and appropriately

• Proficiency with Microsoft Office (PowerPoint, Word, Excel, Outlook). Advanced Outlook experience to include superior calendar management skills

• Proven experience managing multiple competing priorities simultaneously, strong prioritization and time management skills, self-directed, results-oriented

• Must have strong communication skills both oral (i.e. telephone, telepresence meetings, etc.) and written (i.e. e-mail, presentations, etc.), including the ability to explain results at a level that resonates across many different audiences within a virtual environment

• Ability to proactively look for potential conflicts or issues and resolve

• Strong attention to detail

• Ability to prioritize and work well under pressure

• Ability to obtain information in a timely and efficient manner

• Ability to navigate in a constantly changing environment and under tight deadlines with high level of accuracy

• Strong relationship skills and ability to work with a variety of constituent groups

• Ability to interface with Senior Executives and Leaders of Internal and External Organizations and display appropriate levels of gravitas and professionalism

Desired Skills:

• Strong Project/Program Management

• Proficiency in myBusinessTravel, Concur & Ariba systems

• Proficiency in internal technology ordering systems

• Knowledge of ACR system

Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent

Skills:

• Administrative Services

• Attention to Detail

• Customer and Client Focus

• Planning

• Prioritization

• Adaptability

• Collaboration

• Event Planning

• Problem Solving

• Research

• Facilities Management

• Office Administration

• Oral Communications

• Recording/Organizing Information

• Written Communications

Shift:

1st shift (United States of America)

Hours Per Week:

40

Pay Transparency details

US - DC - Washington - 1800 K St NW - 1800 K Street NW (DC1842), US - NY - New York - 1114 Avenue Of The Americas - Grace (NY1544)Pay and benefits informationPay range$34.02 - $63.24 hourly pay, offers to be determined based on experience, education and skill set.Predictable payThis role is compensated with a base salary and is not incentive eligible.BenefitsThis role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.