Job Description

At Alcon, we're passionate about enhancing sight and helping people see brilliantly. With more than 25,000 associates, we innovate fearlessly, champion progress, and act swiftly to impact global eye health. We foster an inclusive culture, recognizing your contributions and offering opportunities to grow your career like never before. Together, we make a difference in the lives of our patients and customers. Are you ready to join us?

Primary Purpose of the Role

• The Executive Assistant & Business Support role is responsible for ensuring the seamless execution of all executives, administrative, and office-wide operational activities that enable senior leadership to deliver on strategic and commercial priorities.
• The role provides high-quality, proactive support to both the Country Franchise Head (CFH), Surgical & Country Manager, and the Country Franchise Head, Vision Care, managing complex calendars, communications, meetings, and travel with precision and professionalism.
• Working closely with cross-functional and external partners, the role is responsible to lead the smooth running of the ANZ office environment, acting as the key contact for facilities, workplace services, and administrative processes.
• The role balances executive support as the core accountability, with structured business coordination support across franchises and office operations.

Major Accountabilities

Executive Support, Calendar & Communication Management

• Provide proactive, high-quality executive support, protecting leadership time and ensuring clarity of priorities.

• Manage calendars, meeting rhythms, and leadership preparation materials including briefing packs and pre-reads.

• Maintain high standards of confidentiality, discretion, and integrity.

• Ensure timely preparation, editing, proofreading, and circulation of documents, pre-reads, presentations, agendas, and minutes.

Travel, Expenses, and Financial Discipline:

• Manage domestic and international travel logistics for CFHs ensuring cost-effective and well-planned itineraries.
• Manage timely preparation and submission of expense reports for senior leaders.
• Occasionally support other CMT members on travel and expense management.

Country Rhythm Enablement, Enterprise-Wide Events, Culture and Engagement Activities

• Plan and coordinate enterprise-wide events including Town Halls, Coffee Corners, country rhythms such as CMT/CLF forums, and key internal communication initiatives.
• Support culture-building activities and inclusion efforts that strengthen collaboration, alignment, and shared purpose (eg. initiatives around First Nations communities, ANZ recognition programs, etc.)

Office / Facilities Coordination

• Serve as the key contact for office management and facility-related matters ensuring a safe, efficient, and high-quality workplace.
• Coordinate when required with JLL and other facilities providers to ensure seamless day-to-day operations of head office operations.
• Support cyclical WHS compliance activities i.e. office safety inspection, hazard reporting, and participate in building safety training (e.g. Fire Warden).
• Support space planning and workplace enhancement projects.​

Business Support & Franchise Coordination

• Support coordination of franchise‑wide initiatives, offsites, and business events, including preparation and logistics.
• Provide coordination and backup support for key commercial and operational activities.
• Prepare basic trackers, reports, and consolidation of inputs to support leadership visibility and decision making.

Key Performance Indicators

• High quality, timely administrative support.

• Smooth functioning of office operations.

• High stakeholder satisfaction.

• Effective event and meeting coordination.

• Compliance with WHS and applicable policies.

Position Prerequisites

• Education: Business college degree or a related discipline (minimum)

• Experience: 5+ years executive support; strong MS Office skills; stakeholder management; office operations experience preferred.

• Competencies: Integrity, problem solving, communication, organisation and interpersonal savvy, action orientation.

Why join Alcon?

- Join a global leader with a rich history of innovation and excellence in eye care.

- Be part of a collaborative and supportive team culture that values diversity and inclusion.

- Enjoy a competitive compensation package and opportunities for career advancement.

- Make a meaningful difference in the lives of patients worldwide by contributing to cutting-edge advancements in eye health.

Alcon Careers

See your impact at alcon.com/careers

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