Radisson Hotel Group

Executive Assistant and Quality Assurance Officer

Radisson Hotel Group  •  Quezon City, PH (Onsite)  •  1 day ago
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Job Description

Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,500 hotels in operation and under development in 95+ countries. The Group’s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos.

People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter.

a. Provide strategic administrative support to the General Manager by managing schedules, communications, and documentation to ensure smooth executive operations and timely decision-making

b. Monitor and analyze guest feedback, coordinate quality audits, and support brand compliance efforts to maintain high standards of guest satisfaction and operational excellence

c. Collaborate with Heads of Department on corrective actions, service recovery, and continuous improvement initiatives to drive long-term enhancements in guest experience and brand performance

Qualifications

Minimum of 3–5 years of experience in an executive support role, preferably in the hospitality industry

Bachelor’s degree is required

Excellent written and verbal communication skills in English

Proven experience as an executive assistant, administrative assistant, or similar role (preferably in hospitality or corporate environments)

Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook

Strong organizational and time management abilities; able to multitask and prioritize effectively.

High level of discretion and confidentiality

Professional demeanor with strong interpersonal skills

Flexible, adaptable, and proactive in supporting a dynamic work environment

Experience working with ReviewPro or similar guest feedback platforms is a strong advantage

Knowledge of Radisson Hotel Group standards or comparable brand standards is preferred

Additional Information

Why Join Radisson Hotel Group?

Live the Magic of Hospitality - Be part of a team that creates exceptional experiences and memorable moments every day. Let your Yes I Can! spirit shine as you bring hospitality to life.

Build a Great Career - No matter your background or experience, we invest in your growth, learning, and career development—helping you reach your full potential.

Experience the Team Spirit - Join a workplace that’s inclusive, fun, and meaningful We celebrate diversity, support one another and foster a sense of belonging through our Employee Resource Groups and inclusion initiatives

Lead with Your Ambition - Your ideas, passion and drive matter! We empower you to make a difference—in hospitality, your community and beyond.

Enjoy Global & Local Perks - No matter where you’re located, you’ll enjoy exclusive global benefits - like special hotel rates for you and your loved ones at our hotels worldwide. Plus, you’ll have access to local perks and rewards tailored to your country, making your experience even more rewarding!

Join us in shaping the future of hospitality! If you’re ready to bring your talent, energy, and passion, we’d love to hear from you.

Apply now and let’s make every moment matter.

We welcome applicants from all backgrounds, abilities, and experiences If you need any adjustments during the application process, please let us know.

Radisson Hotel Group

About Radisson Hotel Group

Radisson Hotel Group is an international hotel group, operating in EMEA and APAC with over 1,320 hotels in operation and under development in +95 countries. The international hotel group is rapidly expanding with a plan to significantly grow the portfolio. The Group’s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos.

The Radisson family of brands portfolio includes Radisson Collection, art’otel, Radisson Blu, Radisson, Radisson RED, Radisson Individuals, Park Plaza, Park Inn by Radisson, Country Inn & Suites by Radisson, and prizeotel brought together under one commercial umbrella brand Radisson Hotels.

Radisson Rewards is Radisson Hotel Group’s loyalty program, which delivers an elevated experience that makes Every Moment Matter. As the most streamlined program in the sector, members enjoy exceptional advantages and can access their benefits from day one across a wide range of hotels in Europe, Middle East, Africa, and Asia Pacific.

Radisson Meetings provides tailored solutions for any event or meeting, including hybrid solutions placing guests and their needs at the heart of its offer. Radisson Meetings is built around three strong service commitments: Personal, Professional and Memorable, while delivering on the brilliant basics and being uniquely 100% Carbon Neutral.

At Radisson Hotel Group we care for people, communities and planet and aim to be Net Zero by 2050 based on the approved near-term Science Based Targets. With unique solutions such as 100% carbon neutral Radisson Meetings, we make sustainable hotel stays easy. To facilitate sustainable travel choices, all our hotels are becoming verified on Hotel Sustainability Basics.

Industry
Travel & Hospitality
Company Size
10,000+ employees
Headquarters
Brussels, BE
Year Founded
Unknown
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