Job Description

About Rocketlane

Rocketlane is a fast-growing, innovative SaaS company making waves in customer onboarding and professional services automation.

Our mission? To empower B2B companies with a smooth, consistent, and efficient way to onboard customers and manage client projects—reducing chaos and boosting customer satisfaction across industries.

We’re a close-knit team of over 200 passionate professionals, all focused on building a product that teams love to use. Our journey has been fuelled by $105M in funding from top investors, including 8VC, Matrix Partners, and Nexus Venture Partners.

The Role

We're looking for an Executive Assistant who can become the CEO's force multiplier. This isn't a calendar-booking role. It's for someone who anticipates what's needed before it's asked, owns follow-through, and protects the CEO's time like it's the company's most valuable resource, because it is.

You'll work directly with our CEO and founding team, based out of our Chennai office, with the flexibility to work remotely and adjust your hours around global meetings and time zones.

What You'll Do

Own the calendar, end to end. Plan and optimize the CEO's week across India, US and EMEA time zones so every hour is spent on what matters most.

Walk in prepared, every time. Research each meeting on the calendar and share crisp briefs on the people, companies and context ahead of time.

Run the inbox. Triage email, flag time-sensitive and priority items, and make sure nothing slips through the cracks.

Be the CEO's voice. Ghostwrite emails and posts, and manage his presence on LinkedIn, X and Instagram.

Close the loop. Attend meetings on his behalf when needed, capture notes, and chase action items to completion.

Make things happen. Coordinate events, webinars, podcasts and offsites, from logistics to follow-ups.

Support HR operations. Pitch in on day-to-day HR ops, such as onboarding logistics, employee documentation, policy coordination and people-team initiatives, working closely with the HR team.

Handle everything with discretion. You'll see sensitive information daily. Confidentiality is non-negotiable.

What We're Looking For

Must-haves

• 5+ years of executive-level support, ideally to a CEO or founder
• Exceptional written English: you can write in someone else's voice
• Meticulous attention to detail and strong organizational instincts
• High agency: you anticipate needs and act without waiting to be told
• Strong command of Google Workspace and Excel
• Comfort with flexible hours to support meetings across time zones

Strong signals we look for

• You've worked at a fast-paced tech startup
• You've done research-heavy prep or cold outreach on behalf of an executive
• You've used AI tools like Claude or ChatGPT to research, draft and work faster
• You're comfortable in Notion and Slack
• You've managed an executive's social media or ghostwritten for them

What's Different About This Role

You won't be a back-office admin. You'll sit at the center of how the company runs, with a front-row view of how a Series C startup scales globally. The standard is high and the pace is fast, but the upside is real: there's room to grow into chief-of-staff-style or other roles as Rocketlane grows.

Why join us?

At Rocketlane, we’re all about building a great product and a great place to work. Here’s why you’ll actually look forward to Mondays:

• Impact and ownership: You won’t just be another cog in the machine; here, you’re more like a turbocharged engine part. Bring your ideas, make them happen.
• Work with the best: We’re a team of passionate, quirky, and ridiculously talented people. Come for the work, stay for the memes.
• Celebrate wins: Whether we’re hitting major milestones or celebrating new funding, we like to mix it up. From rap videos to team outings, we believe in celebrating big.
• Learn and grow: We’re all about learning—and we’re not just talking about the latest SaaS trends. You’ll grow your career, pick up new skills, and maybe even learn to love Excel (or at least tolerate it).
• Flexibility and balance: While we love collaborating in the office five days a week, we know everyone has their own rhythm. That’s why we offer flexibility around hours—so you can bring your best energy, whether you’re an early bird or a night owl. Pajamas optional (at least outside the office).