Job Description

Help Deliver the Kalahari Experience 

At Kalahari Resorts & Conventions, we don’t just create vacations—we craft unforgettable experiences. Home to America’s Largest Indoor Waterparks, our African-inspired resorts offer world-class dining, luxurious spas, thrilling entertainment, and cutting-edge convention centers that redefine hospitality. 

But we’re more than a resort. As a family-owned company, our Promise is simple: Lead with Love This means caring deeply for our guests, associates, and communities—treating people like family, giving back generously, and creating spaces where everyone feels valued. 

Through our partnership with charity: water, we’re also committed to bringing clean water to one million people in Africa. 

Kalahari Resorts & Conventions is making waves in the Mid-Atlantic with our newest location in Spotsylvania, Virginia, expected to open late 2026. Our fifth resort will feature over 175,000 square feet of indoor waterpark fun, 900 family-friendly suites, and a massive convention center.

Executive Assistant

Kalahari Resorts & Conventions is seeking an Executive Assistant In this position, you’ll be responsible for providing high-level administrative support to the General Manager with the day-to-day operational activities, preparing statistical reports, correspondence, handling information requests, receiving visitors, arranging conference calls, travel, and meetings, and assisting in providing overall guest satisfaction with the Resort.

As part of our team, you’ll embody our Promise to Lead with Love by creating an environment where leaders, associates, guests, and business partners feel supported, valued, and cared for. They combine professionalism, service, and empathy to help others be successful.

This is an hourly role.

Pay Rate - $22 - $25/hr based on prior experience.

Key Responsibilities

• Provide high-level administrative support to the General Manager and executive team, including calendar management, correspondence, document preparation, travel coordination, and meeting support.
• Serve as a central communication hub by managing guest inquiries, customer service concerns, donation requests, resort communications, and maintaining strong relationships with guests, associates, and community partners.
• Oversee office operations and administrative processes, including mail distribution, shipping logistics, invoice reconciliation, record management, supply inventory, and financial documentation.
• Support resort-wide operations by ensuring exceptional guest service, maintaining compliance with company policies and regulations, facilitating cross-department communication, and assisting with special projects and events as directed by leadership.

What We’re Looking For

• We do require that you have a background, consisting of a minimum of two years of administrative, clerical, or executive assistant experience in a corporate, hotel, resort, or business setting.
• Ability to understand and effectively utilize above-average computer equipment and applications, to include but not limited to: Microsoft Word and Excel.
• Having a broad understanding of the tourism industry and the day-to-day operations of a hotel/resort is helpful.

A Sampling of Our Benefits

Our team enjoys a comprehensive benefits package, including:

• Career growth opportunities with promotion from within

• 401(k) matching, paid time off, and holiday compensation

• Health, dental, and vision coverage for full-time associates

• Employee appreciation events, discounts, and perks at all resorts

• Education assistance programs to help advance your career

Be Part of Something Extraordinary 

At Kalahari, we believe the best leaders lead with Love—because love builds trust, inspires growth, and creates experiences that last a lifetime. That’s why we’re proud to be recognized by Forbes as one of America’s Best Midsize Employers, America’s Best Employers for Women, and by USA TODAY as the #1 Best Indoor Water Park. 

Here, careers thrive, innovation is encouraged, and every day brings new opportunities to create meaningful moments. Whether you’re delivering guest service, crafting memorable meals, or leading a team, your work makes a real impact. 

| Wisconsin Dells, WI | Sandusky, OH | Pocono Manor, PA | Round Rock, TX | Spotsylvania County, VA | 

Kalahari Resorts & Conventions is an Equal Opportunity Employer.