Location: London – Office-based
Contract type: Permanent, part-time, 24 hours per week (working pattern to be agreed)
Reports to: Business Support Lead
Salary: Starting from£21,000 + benefits (Full time equivalent £35,000 pa)
We are currently seeking an experienced Executive Assistant to support our Managing Directors (MDs) and play a key role in facilitating the smooth operation of business activities across the firm. This person will be part-time, working approximately 24 hours per week.
About us
IMPOWER is the country’s largest independent management consultancy focussed exclusively on helping our public sector clients improve services for their local communities. We hold a profound belief in the innate value of public services; a better public sector is the cornerstone of a better society.
IMPOWER help public service leaders produce lasting, positive change in complex systems. We exist because public services can be – and should be – improved. For us, improving public services is fundamentally about improving the lives of citizens. We have consistently demonstrated that performance can be improved and that this improved performance can be sustained, citizens’ lives made noticeably better and public services left more resilient to manage future challenges.
IMPOWER is ambitious and growing! We are seeking colleagues who are ready for challenge, growth and opportunity over the coming years as we build the blueprint for better public services.
About the role
You will play a central role in ensuring the smooth running of the business, working closely with senior leaders while proactively supporting operational priorities. You will be responsible for the following:
Administrative support to our Managing Directors Providing high-quality day-to-day support, including diary management, scheduling meetings, coordinating logistics (rooms, catering), supporting travel arrangements, expenses, and wider administrative tasks.
Administrative support to the Operations Group: Supporting the Operations Group to progress key business priorities, including maintaining trackers, driving actions forward, and proactively identifying solutions to improving efficiency across the business. Lead on, and contribute to, internal projects and initiatives, including developing materials and documents for both internal and client-facing use.
Stakeholder management: acting as broker and main point of contact for key internal and external senior stakeholders – e.g. board members and advisors, key clients and prospective clients, and supporting the coordination of meetings.
Managing company events and meetings: working alongside the EA to the CEO to help organise Away Days and ‘People Fridays’, both in-person and virtual. Managing all aspects of bookings (budgeting, accommodation, catering, venues for day and evening events); supporting with developing the agenda and content for the day.
Support management of the office space: supporting the EA to the CEO to liaise with building management and IT service providers; ensuring the office is well-equipped and maintained; managing the meeting rooms and the desk booking system.
About you
· An experienced Executive Assistant, with demonstrable experience supporting executive-level stakeholders
· Comfortable working in a fast-paced, dynamic environment with competing priorities
· Strong organisational skills with excellent attention to detail and ability to multitask
· Previous experience organising and managing company events
· Excellent written and verbal communication skills with experience of developing and maintaining relationships, particularly with senior level stakeholders
· Strong organisational and time management skills; experienced in handling conflicting workstreams
· Flexibility and adaptability, with a proactive “can-do” attitude towards their role and supporting the business: a team player
· Inclusive approach and appreciation of Equity, Diversity and Inclusion
· Integrity, confidentiality, and trustworthiness
· Strong Microsoft Office and 365 skills
· An understanding of management consulting is desirable
About our offer
· Competitive salary, with a personal and company-based performance bonus
· 28 days annual leave (+ bank holidays), with buy/sell/rollover scheme
· Salary Sacrifice ‘green’ Pension scheme
· Life assurance and Income Protection
· Medical and Dental Insurance
· Wellness and Gym Subsidy contribution
· EV car scheme
· Parent, guardian, and carer-friendly policies
· Regular training and development opportunities
· Paid volunteer/CSR days
· Regular team socials and celebrations
About our commitment to Diversity and Inclusion
At IMPOWER, whilst we are committed to being an equal opportunities employer - our commitment to facilitating a safe, inclusive working environment doesn’t just stop at an Equality and Diversity Policy.
We are an organisation that is actively working towards anti-discrimination of any kind against race, gender, gender identity, sexuality, disability, age, religious belief, parental or carer commitments, marital status or civil partnership. We do this through our D&I strategy, constant review of our policies and procedures, via our recruitment processes, and training and development of our staff.
We have signed up to the Disability Confident scheme and we are committed to ensuring our application and interview processes are inclusive for all candidates. Please email Recruitment@impower.co.uk if you have any questions or require any adjustments.
IMPOWER is not an off-the-shelf consulting company. Since 2000, we have worked exclusively within the public sector to solve complex social problems by changing behaviours. We recognise that re-designing public services requires deeper citizen insight, stronger relationships and better collaboration. Our in-depth knowledge of the public sector and our understanding of the complexities faced in delivering high quality services with shrinking budgets has enabled us to deliver real results for our clients.
IMPOWER is now the country’s largest independent consultancy focusing on change and transformation across all local public services. Our success stems from our distinctive approach that combines a deep knowledge of the public sector with a genuine commitment to better outcomes for those accessing public services.
Our Team
IMPOWER is a growing team of innovators and change motivators, who use behavioural insight to transform public service delivery. We work with some of the largest and most innovative public services in the country, so this is an opportunity to create high impact, sustainable change.
If you have a passion for improving public services alongside the energy and motivation to tackle some of our clients’ most difficult challenges, we’d like to hear from you.
