Job Description

Since opening our doors in 1988, Impact Property Solutions has served thousands of multifamily properties for over 30 years. Today, management companies and property managers trust our outstanding customer service and quick installation every time they need new flooring installed. Impact Property Solutions has built our business around superior customer service, quality workmanship, and same-day or next-day response time. This means we provide the right flooring, at the right time.

Come be a part of our amazing team of professionals, and build a career in a fast paced, rewarding industry!

We are seeking a highly organized, proactive, and experienced Executive Assistant & Office Manager to serve as a vital operational hub for our executive team. This is a dual-function role requiring a self-starter who thrives in a fast-paced environment and can seamlessly shift between high-level executive support and hands-on office management responsibilities. The ideal candidate is discreet, detail-oriented, and highly proficient at managing competing priorities across a geographically distributed leadership team that spans Carrollton, Dallas, Austin, and Portland. This person will be the connective tissue of day-to-day executive operations while ensuring the Carrollton headquarters runs smoothly.

Executive Assistant Functions

• Provide comprehensive calendar management for the CEO and support scheduling for the COO (Portland), CCO (Austin), and SVP (Dallas), including cross-time-zone coordination
• Arrange and manage complex domestic and occasional international travel, including flights, accommodations, ground transportation, and detailed itineraries
• Prepare, submit, and reconcile expense reports on behalf of the executive team in a timely and accurate manner
• Screen, draft, and manage executive correspondence including emails, memos, and internal communications
• Coordinate and support preparation for board meetings, leadership offsites, executive team meetings, and company-wide events including agenda creation, logistics, AV/tech setup, catering, and follow-up action tracking
• Conduct research and compile briefing materials, presentations, and reports as directed by leadership
• Manage confidential information with the utmost discretion and professionalism
• Serve as a primary point of contact and liaison between executives and internal/external stakeholders
• Coordinate onboarding logistics and support for new executive-level hires

Office Manager Functions

• Oversee day-to-day operations of the Carrollton headquarters to ensure a well-functioning, professional, and welcoming work environment
• Manage and maintain office supply inventory including printer paper, toner, and general office consumables; proactively reorder as needed
• Stock and maintain the office kitchen and refrigerators, coordinating food and beverage supply ordering
• Serve as the primary vendor relationship manager for office services including janitorial, security, copier/printer maintenance, and building management
• Coordinate with IT for equipment procurement, new employee setup, and basic troubleshooting escalation
• Manage incoming and outgoing mail, courier services, and package handling
• Maintain a clean, organized, and professional office environment at all times
• Assist with facilities-related requests and coordinate with property management as needed
• Support planning and execution of in-office events, team meetings, and employee appreciation activities

Requirements

• Highschool Diploma or GED Equivalent required. Bachelor’s degree in Business Administration, Communications, or a related field
• 5+ years of experience as an Executive Assistant, Office Manager, or combined EA/OM role supporting C-suite or senior leadership
• Proven experience supporting multiple executives simultaneously in a distributed or remote leadership environment
• Expert-level proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint) and/or Google Workspace
• Experience with expense reporting platforms (e.g., Concur, Expensify, or similar)
• Exceptional written and verbal communication skills with a professional and polished presence. Experience using project management or productivity tools (e.g., Asana, Monday.com, Slack, Teams) a plus
• Demonstrated ability to exercise sound judgment, handle confidential matters, and operate with a high degree of integrity
• Strong organizational skills with the ability to manage multiple projects simultaneously and meet deadlines
• Ability to work on-site at the Carrollton, TX headquarters Monday through Friday

Work Environment & Physical Requirements

This is a fully on-site role based at the company’s Carrollton, TX headquarters

Occasional support may be required for events in the Dallas metro area

Ability to lift and carry up to 25 lbs. (for office supply and facilities management tasks)

Occasional extended hours may be required around board meetings, company events, or peak business periods

Equal Opportunity Employer

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.