Job Description

Carrier is the leading global provider of healthy, safe and sustainable building and cold chain solutions with a world-class, diverse workforce across the businesses. We make modern life possible by delivering safer, smarter and more sustainable services that make a difference to people and our planet while revolutionizing industry trends. This is why we come to work every day. Join us and we can make a difference together.

About this role:

If you thrive in a fast-paced environment and are looking for an opportunity to develop your career, then we have a great opportunity for you. We are seeking an experienced Executive Administrative Assistant to support Carrier’s North America Residential & Light Commercial HVAC business executive team.

Key Responsibilities:

• Manage executives’ daily calendar appointments and meetings and prioritize appointments based on business impact and urgency.
• Schedule domestic and international travel arrangements and complete detailed meetings and travel itineraries.
• Monitor and complete electronic expense reports in a timely manner.
• Prepare/review communications and materials through various MS office tools including the importing of pictures, charts, etc., when needed.
• Manage logistics, invitations, agendas, and records for key meetings to ensure seamless execution and delivery.
• Consolidate reports and materials for executive meetings and customer visits, including business reviews.
• Process purchase orders, work orders, and invoices, including communicating with vendors and tracking through payment and closure.
• Handle sensitive information with the utmost confidentiality and professionalism.
• Review/negotiate facility contracts as necessary.
• Oversee facilities and manage repairs, renovations, work orders, and office moves to ensure compliance with security and safety regulations.
• Interface with all levels of the organization at Carrier and with external customers in a professional and effective manner.
• Manage special projects and other support as required; work independently with initiative to achieve initiatives.
• Work closely and collaboratively with other administrative assistants.

Required Qualifications:

• Associates Degree
• 5+ years as an assistant supporting multiple executives at one time

Preferred Qualifications:

• Experience managing domestic and international travel and filing expense reports using various systems i.e. Concur, American Express, Ariba, World Travel, Radius, or other travel-related systems.
• Event planning experience with key leadership meetings, small group business reviews, and or larger-scale employee and customer meetings.
• Ability to quickly build rapport and trusting relationships with the executive leadership team and be the “go-to” partner.
• Can see ahead and anticipate executive’s needs and makes recommendations to resolve issues, drive efficiency, and improve processes.
• Passion for servicing customers. Ability to listen to customer needs and quickly act to solve their problems, go above and beyond to exceed their expectations.
• Self-motivated, self-starter with initiative, ability to work independently, and a strong drive for results.
• Strong attention to detail; accuracy and precision.
• Excellent communication skills, both written and verbal.
• Ability to work in diverse, cross-functional project teams to achieve high levels of performance in a dynamic, changing environment. Successful experience with collaborating and developing teams and working in a matrix environment.
• Superior computer skills in Microsoft Office software programs including Outlook, Teams, PowerPoint, Word, and Excel.

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