Job Description

At ING we are looking for a Personal Assistant

Your role and work environment:

We are looking for a talented and enthusiastic Personal Assistant to support 3 ManCom members

Your role and work environment

An Executive Assistant would work with tasks such as scheduling; reviewing, prioritizing, and responding to emails; answering and returning phone calls; organizing documents; maintaining records; taking notes at meetings, and any other administrative tasks that help the executive perform their job.

Your key responsibilities

· Act as a first point of contact

· Proactively manage and maintain the agenda of the Capability Hub Lead by scheduling meetings and conference calls, arranging appointments and prioritizing the most sensitive matters.

· Providing general administrative assistance, such as drafting email and memos, and preparing communications on the executive’s behalf.

· Organizing meetings, including scheduling, sending reminders, and organizing catering when necessary.

· Accurately recording minutes during meetings, preparing reports, filing, organizing, maintaining, and retrieving corporate comprehensive and accurate records, reports, and documents.

· Collating data to prepare documents for review and presentation by the executive.

· Answering phone calls and/or emails in a polite and professional manner.

· Coordination of travel arrangements.

· Performing minor accounting duties (e.g. travel expenses liquidation, expenses and credit card reconciliation).

· Welcoming visitors and identifying the purpose of their visit before directing them to the appropriate department.

· Miscellaneous support tasks.

· Ad-hoc support for major projects as and when necessary.

· Liaise with other PAs at international level to ensure commitments are met.

We are looking for:

A leader of our Orange Code culture displaying the following behaviours:

· Willing to take the initiatives and give reminders.

· Proactive, efficient, and able to always maintain a high degree of confidentiality.

· Attention to detail.

· Collaborative and good at building relationships.

Proven track record and technical skills:

· Bachelor´s Degree

· 5 +years’ professional experience, international environment experience is a plus.

· Excellent written and verbal communication skills

· Strong time management and organizational skills

· Ability to organize and coordinate multiple concurrent projects

· Ability to stay calm under pressure, multitask and adapt to change

· Preferably, have an experience in overseeing budget and expenses

· Strong Microsoft Office skills

· Proficient English (both spoken and written)

· Ability to work on an international environment.

· Tact and discretion

· And experience in developing internal processes and filling systems