Job Description

At PGA TOUR Superstore, we’re always looking for enthusiastic, self-motivated, flexible individuals who will share a passion for helping transform our business. As one of the fastest growing specialty retailers, we’re dedicated to hiring selfless team players from different backgrounds to influence the growth of our organization. Part of the Arthur M. Blank Family of Businesses, PGA TOUR Superstore continuously strives to create a family culture for our Associates – driven by our vision to inspire people through golf and tennis.

The Executive Assistant will provide high-level administrative support to the President and other Executive leaders. The Executive Assistant organizes and coordinates executive outreach and external relations efforts and oversees special projects. The Executive Assistant must develop rapport with executive assistants across the other businesses. The ideal individual will have the ability to exercise good judgment in a diversity of situations, with strong written and verbal communication, administrative, and organizational skills, and the ability to maintain a realistic balance among multiple priorities.

Duties and Responsibilities:

• Provide and lead support to both internal and external parties with a high level of professionalism and in a manner that reflects positively on the organization.
• Manage sensitive matters with a high level of confidentiality and discretion especially decisions directly impacting the global operations of the company.
• Sustain a daily calendar of meetings and events.
• Prepare Word, Excel, PowerPoint presentations, agendas, reports, special projects and other documents in support of objectives for the organization.
• Coordinate domestic and international travel, including itineraries and expense reporting.
• Organize meetings, events, and executive off-sites.
• Screen incoming telephone calls; take and deliver accurate messages; respond to requests by gathering and providing information and referring non-routine calls to the appropriate staff.
• Excellent communication and time management skills; proven ability to meet deadlines.
• Ability to function well in a high-paced environment; performs additional duties as assigned by executives.
• Draft and prepare correspondence for internal announcements, board meetings, and organizations that the executive is involved with.
• Manage the Executive's contacts.
• Assist in preparing and managing presentations and decks.
• Be responsive to emails/texts/phone calls, with some contact outside normal business hours.
• Welcome the Executive’s guests by greeting them, in person or on the phone, answering or directing inquiries.
• Handle confidential and sensitive information with the highest level of discretion.
• Conserve the Executive's time by reading, researching, collecting and analyzing information as needed, in advance.
• Complete ad-hoc projects as assigned – such as personal events and/or family needs.
• Organize complex calendars and schedules, resolving any scheduling issues.
• Track action items, follow up on deliverables, and ensure deadlines are met.

Qualifications and Skills Required:

• Bachelor's degree required or equivalent professional experience.
• 3 - 7+ years of experience supporting C-level executives.
• Excellent verbal and written communication skills.
• Advanced proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint, Teams).
• Strong organizational, time-management, communication, and problem-solving skills and professional presence.
• Proven ability to manage multiple priorities with minimal supervision.
• Experience in a fast-paced or high-growth organization.
• Flexible hours as dictated by the needs of business for projects and meetings.
• Business sense has a strong business sense and can decipher priorities and make sound judgment calls when needed.
• Commitment to excellence perform duties at the highest level possible on a consistent basis.
• Communication: Excellent communicator - able to interact with people of all levels in a confident, professional manner.
• Demonstrate ability and temperament to work with sensitive information.
• Team player: have team-oriented experience and approach.
• Service focus dedicated to meeting the expectations of the President and other senior executives by maintaining effective relationships with interested parties.
• Ability to think outside of the box with a sense of urgency.

Work Environment and Physical Requirements:

• Monday – Friday onsite, based out of our Roswell, GA Store Support Center. Flexibility to work extended and varied hours as needed.
• Must be able to stand and/or sit for extended periods of time as the job is completed primarily at a desk each day. Variable desk heights are offered so alternatively sitting and/or standing at the desk is optional.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

PGA TOUR Superstores is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.

We comply with all laws that prohibit discrimination based on race, color, religion, sex/gender, age (40 and over), national origin, ancestry, citizenship status, physical or mental disability, veteran status, marital status, genetic information, and any other legally protected status. Employment discrimination isn’t just unlawful, it violates our policies and is not who we are. Every associate at every level in the organization is prohibited from engaging in any form of discrimination.

An associate who believes s/he is being discriminated against should report it immediately to the Human Resources department. The law and our policies prohibit retaliation against anyone for making such a report.